At a Glance
- Tasks: Deliver outstanding customer service and assist shoppers in a vibrant airport retail environment.
- Company: Join Lagardère Travel Retail, a global leader in travel retail with a diverse culture.
- Benefits: Flexible part-time and full-time roles with competitive pay and dynamic work hours.
- Other info: Be part of a supportive team with opportunities for personal growth and development.
- Why this job: Experience the excitement of the airport while providing top-notch service to travellers.
- Qualifications: Strong communication skills, adaptability, and a passion for teamwork.
The predicted salary is between 20000 - 22000 £ per year.
Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you. This role is for our Discover store situated in the departure lounge of Glasgow Airport; we are currently looking for an energetic, enthusiastic new member to join the team, with a passion for excellence, teamwork and world class customer service.
Contract: Part-time and full-time roles available.
Hours: Shifts between 3.30AM-9PM.
Job purpose: Outstanding service is the heart of our business, and our aim is for customers who enter our stores to be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Sales Advisor you will be involved in all aspects of our busy store, delivering first class customer service on the sales floor and till point.
Key responsibilities:
- 100% Customer Focus
- Greeting customers with a friendly smile
- Helping customers with product selection
- Offering additional link sales
- Ensuring all customers receive excellent customer service every time
- End to end customer service including till operations
- Stock Management
- Ensuring the store is fully replenished
- Goods receiving duties
- Stocktaking and inventory compliance
- Merchandising & pricing
- Housekeeping / Health & Safety
- Keeping the store well presented at all times
- Ensure the safe usage of all the cleaning materials
- Ensuring store and stock rooms are kept tidy in line with H&S
- Reporting any potential hazards on the shop floor or stock room to the manager/supervisors
- Security
- Ensuring security of stock on shop floor and compliance of till inventory
- Responsible for the shop floor security when on shift
- Awareness of potential security risks out with store and part of the greater airport community
Person Specification:
- Good Communication skills (both verbal & written)
- Adaptability to the changing environment
- Ability to work in a team and individually
- Ability to work well under pressure
- Excellent Interpersonal skills
- Ability to provide professional standard of services
- Reliable in attendance and time keeping
- Self-motivated
Our values:
- HONESTY: Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate
- EXCELLENCE: Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands
- ACCOUNTABILITY: Know our role | Taking ownership | Making decisions | Deliver on our commitments to our partners, our customers, our suppliers & to each other
- TEAM SPIRIT: Working together as one team | Supporting each other | Being active partners in our wider communities
Our company: One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities. Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day. Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022. At Lagardère Travel Retail we believe an inclusive and diverse culture can help businesses and people thrive. We are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.
Sales Advisor - Discover - Glasgow Airport in Paisley employer: Lagardère Travel Retail (IRE)
Lagardère Travel Retail (IRE) is an excellent employer, offering a vibrant work culture at the bustling Shipyard Cafe in Belfast International Airport. With a focus on exceptional customer service, employees benefit from flexible shift patterns, generous holiday allowances, and in-store discounts, all while being part of a dynamic team that values growth and development in the fast-paced food service environment.
Contact Details:
Lagardère Travel Retail (IRE) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Discover - Glasgow Airport in Paisley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Lagardère Travel Retail (IRE), may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Advisor - Discover - Glasgow Airport in Paisley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Lagardère Travel Retail (IRE) that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Lagardère Travel Retail (IRE) will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Lagardère Travel Retail (IRE) and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Lagardère Travel Retail (IRE)
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Lagardère Travel Retail (IRE), it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Lagardère Travel Retail (IRE)!
