At a Glance
- Tasks: Provide exceptional customer service and assist shoppers at our new Discover store.
- Company: Join a fresh retail experience at Gatwick Airport with a dynamic team.
- Benefits: Enjoy a cash plan, life insurance, on-site parking, and up to 25% discounts.
- Other info: Flexible hours, including weekends, in a fast-paced environment.
- Why this job: Be part of something new and shape the success of our store from day one.
- Qualifications: Previous retail experience is preferred; strong communication skills are a must.
The predicted salary is between 12 - 15 £ per hour.
We’re excited to announce the opening of our brand-new Discover London store at Gatwick Airport, bringing a fresh retail experience to travelers from around the world. This is a fantastic opportunity to be part of something new from the very beginning - helping to shape the store’s success.
Job purpose
As a Sales Advisor, you will provide exceptional customer service, assist shoppers with product inquiries, and help drive sales in a retail environment. You will ensure that the store is well-stocked, organised, and visually appealing. Additionally, you will handle transactions, manage customer issues, and contribute to a positive shopping experience. This role is for our Discover store at Gatwick Airport.
Contract
22.5 hours per week, across 3 days.
Benefits
- Simplyhealth cash plan
- Retail Trust
- Life insurance
- On-site parking
- Up to 25% in-store discounts
Key responsibilities
- Greet customers and offer assistance with product selection.
- Provide detailed product information and recommendations based on customer needs.
- Assist with stock management, including restocking shelves and organizing displays.
- Handle customer transactions, including cash, credit, and returns.
- Resolve customer inquiries and complaints professionally and efficiently.
- Meet or exceed sales targets and contribute to store goals.
- Maintain cleanliness and orderliness of the sales floor.
- Stay updated on product knowledge, store promotions, and policies.
Qualifications
- Previous retail or customer service experience is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and adapt to changes.
- Basic math skills for handling transactions.
- Availability to work flexible hours, including weekends and holidays.
Key Skills
- Customer service.
- Sales techniques.
- Product knowledge.
- Teamwork and collaboration.
- Problem-solving.
- Time management.
Accessing the airport
A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.
Our values
- HONESTY - Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate
- EXCELLENCE - Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands
- AGILITY - Working in a fast-paced environment | Adapting well to change | Always striving to improve
- TEAM SPIRIT - Working together as one team | Supporting each other | Being active partners in our wider communities
We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.
Sales Advisor - Discover - Gatwick Airport in Crawley employer: Lagardère SA
Join our dynamic team at the new Discover store in Gatwick Airport, where we prioritise exceptional customer service and a collaborative work environment. Enjoy benefits such as a Simplyhealth cash plan, life insurance, and generous in-store discounts while being part of a fresh retail experience that values honesty, excellence, agility, and teamwork. With opportunities for personal growth and development, this role is perfect for those looking to make a meaningful impact in a vibrant setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Discover - Gatwick Airport in Crawley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Lagardère SA, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Advisor - Discover - Gatwick Airport in Crawley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Lagardère SA that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Lagardère SA will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Lagardère SA and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Lagardère SA
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Lagardère SA, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Lagardère SA!
