At a Glance
- Tasks: Manage a large estate, maximising revenue and ensuring high-quality visitor experiences.
- Company: Join Eaglepass Ltd, part of the Lagan Specialist Group, known for its people-first culture.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and health cash plan.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Be at the forefront of hospitality and events management in a stunning estate setting.
- Qualifications: Experience in hospitality or events management, strong commercial skills, and team leadership.
The predicted salary is between 40500 - 49500 £ per year.
Eaglepass Ltd (an associated company of the Lagan Specialist Group) is now recruiting for an Estate Manager.
Role Overview
The Estate Manager will take full operational and commercial responsibility for the day-to-day management and long-term development of a large estate. This includes:
- Maximising revenue from on-site accommodation (including PODs/lodges)
- Growing and managing an events business (corporate, private, weddings, hospitality)
- Overseeing estate operations, infrastructure, and staff
- Delivering a high-quality visitor and client experience
- Ensuring financial performance, compliance, and asset protection
The role requires a blend of commercial acumen, hospitality management, marketing capability, and operational leadership.
Key Responsibilities
- Revenue Generation
- Develop and execute a commercial plan to maximise income across:
- Accommodation (PODs, lodges, short-term lets)
- Events (weddings, corporate hire, private functions, retreats)
- Ancillary revenue streams (food, experiences, activities, partnerships)
- Set and monitor:
- Occupancy rates
- Revenue targets and budgets
- Identify and develop new revenue opportunities (e.g. seasonal events, pop-ups, partnerships)
- Marketing & Sales
- Manage sales through the website and booking system.
- Manage social media (Instagram, Facebook, LinkedIn where relevant)
- Digital advertising (Google, Meta campaigns)
- PR and partnerships with tourism bodies (e.g., Tourism NI)
- Promote the estate as a premium destination
- Manage the pricing structures
- Manage and track leads
- Manage bookings, and customer engagement
- Events Management
- Manage events, including Sales and booking, Planning and coordination, Delivery and on-site execution and post-event review and customer feedback
- Ensure consistent delivery of high-quality guest experience
- Coordinate with external suppliers (Caterers, Entertainment, Event production teams)
- Ensure compliance with Licensing requirements and Health & safety regulations
- Manage all aspects of the accommodation offering:
- Booking systems and platforms (e.g. direct bookings, Airbnb if applicable)
- Housekeeping standards and turnaround times
- Maintenance scheduling and asset upkeep
- Develop guest experience enhancements (e.g. add-ons, packages, experiences)
- Manage a team of 2-3 people and facilities management on site
- Agree maintenance schedules
- Agree the most competitive supply chain.
- Ensure the estate is maintained, tidy and clean at all times
- Ensure costs are managed appropriately
- Dealing with local farmers in relation to the annual conacre rates and collection
- Working alongside the key stakeholders and finance team to deliver and track performance against annual budget targets.
- Ensure full compliance with:
- Health & Safety legislation
- Fire safety regulations
- Insurance requirements
- Environmental and planning regulations
- Maintain appropriate policies and procedures
- Manage risk across:
- Events
- Public access areas
- Accommodation operations
Key Skills & Experience
- Essential:
- Proven experience in one or more of:
- Hospitality management
- Events venue management
- Leisure/tourism operations
- Strong commercial and revenue management experience
- Demonstrable experience in:
- Marketing and sales strategy
- Events delivery and coordination
- Staff leadership
- Financial literacy (budgeting, reporting, KPI tracking)
- Excellent organisational and communication skills
- Experience of managing a small team / department
- Be computer literate with Microsoft Office applications and capable to adapt to using other accounts or administrative applications.
- Driving Licence
- Flexibility to work evenings/weekends
- Ability to be on-call for operational issues
- Desirable:
- Knowledge of Northern Ireland tourism market
- Experience working with booking platforms and digital marketing tools
- Understanding of planning, licensing, and rural estate considerations
Our Values
Our values are important to how we run our business. We have been awarded Platinum Investors in People in recognition of our people management practices and investment in learning and development. We are therefore looking for candidates that can demonstrate behaviours in line with our core values and continue with our culture of putting people first:
- Caring
- Trust
- Respect
- Fun
- Open & Honest
- Safety
How we'll reward you.
Our Core Benefits for this role include:
- Biannual Bonus based on Individual and Company Performance
- Generous Holiday Allowance, and option to purchase additional days
- Employer Pension Contribution through Salary Sacrifice
- Paid Membership fees of a relevant Institution or Professional Body
- Life Assurance Plan four times annual salary
- Health Cash Plan discounted optical, dental, physio and other health & wellbeing services
- Cycle to Work Scheme
- Use of our free Company gym at head office, and discount at other local gyms
- Biannual Performance Development Planning
- Enhanced Maternity/Paternity Pay
- Enhanced Sickness Pay
- Annual Volunteer Day to support your choice of volunteering activity
Your application
At Lagan Specialist Group, we want everyone to feel welcome. That's why we are committed to working with you to make the application process as easy as possible. If you require any assistance, please do not hesitate to contact us and we will be happy to help. To apply for this post please submit your CV.
LAGAN SPECIALIST GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER - We will not discriminate against anyone on the grounds of Sex, Pregnancy or maternity, Gender reassignment, Marital or Civil Partnership status, Religious or other similar philosophical belief, Political Opinion, Racial group, Sexual orientation, Disability or Age.
Estate Manager in Newtownards employer: LAGAN CONSTRUCTION SERVICES LIMITED
Lagan Operations & Maintenance Ltd is an exceptional employer, offering a supportive and inclusive work environment in the heart of Belfast. With a strong commitment to employee development, evidenced by our Platinum Investors in People award, we provide numerous growth opportunities alongside competitive benefits such as a discretionary bonus scheme, generous holiday allowance, and access to a free company gym. Join us to be part of a team that values trust, respect, and fun while making a meaningful impact in the civil infrastructure sector.
Contact Details:
LAGAN CONSTRUCTION SERVICES LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estate Manager in Newtownards
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We think you need these skills to ace Estate Manager in Newtownards
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LAGAN CONSTRUCTION SERVICES LIMITED and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LAGAN CONSTRUCTION SERVICES LIMITED
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
