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- Tasks: Lead hotel operations and ensure exceptional guest experiences.
- Company: Join the welcoming team at Hampton Inn by Hilton in Plymouth, MA.
- Benefits: Competitive salary, daily pay, PTO, 401K, and room discounts.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: 1-2 years of hotel experience, strong leadership, and communication skills.
- Other info: Great opportunities for growth and development in a vibrant environment.
The predicted salary is between 48000 - 55000 £ per year.
Welcome to Hampton Inn by Hilton in Plymouth, MA and Lafrance Hospitality! We are thrilled to announce a new opportunity to join our team as an Assistant General Manager at the Hampton Inn by Hilton in Plymouth, MA. As an Assistant General Manager, you will play a critical role in ensuring the smooth operations of our hotel. With your engaging personality and passion for hospitality, you will collaborate closely with our General Manager to provide outstanding guest service and maintain the highest standards of excellence. Located in Plymouth, MA our Hampton Inn by Hilton offers a warm and inviting atmosphere for both business and leisure travelers. This is an exciting chance to be part of a dynamic team that is dedicated to providing exceptional experiences for our guests.
Responsibilities:
- Manage front office operations, including guest service, room availability, and cost controls
- Lead and motivate team members, providing coaching, training, and help with performance evaluations
- Monitor guest satisfaction and implement improvements to enhance the guest experience
- Ensure compliance with Marriott and Lafrance Hospitality standards
- Collaborate with other departments, such as housekeeping and maintenance, to maintain a seamless operation
Requirements:
- Prior hotel experience 1-2 years, preferably in a leadership role
- Front of the house hotel experience
- Strong knowledge of front desk operations or property management
- Detail-oriented with excellent interpersonal and communication skills
- Flexibility to work a variety of shifts, including weekends and holidays
- PEP knowledge is a plus but not a requirement
Benefits:
- PTO & 401K Bonus Program
- Brand Wide Room Discounts
- Company Wide Room Discount Program
- Annual Review Program
- Extensive Room for Growth
- Paid Training
Hospitality Leader - Assistant General Manager - Hampton Inn, Plymouth employer: Lafrance Hospitality
Contact Detail:
Lafrance Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Leader - Assistant General Manager - Hampton Inn, Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Hampton Inn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up in person if you can! Visit the hotel, grab a coffee, and chat with the staff. This not only shows your enthusiasm but also gives you a chance to get a feel for the team and the vibe.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of Hampton Inn's values and standards. We want to see how you can fit into our culture and contribute to our guest experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Hospitality Leader - Assistant General Manager - Hampton Inn, Plymouth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your engaging personality and how you've gone above and beyond to create memorable guest experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of Assistant General Manager at our Hampton Inn!
Highlight Leadership Experience: Since this role involves leading a team, be sure to showcase any previous leadership roles you've held. Talk about how you motivated your team and improved guest satisfaction – we love to see those results!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy, and it ensures your application gets to us quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Lafrance Hospitality
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of front desk operations and hotel management. Familiarise yourself with the Hampton Inn brand and its standards, as well as any specific policies from Lafrance Hospitality. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Leadership Skills
As an Assistant General Manager, you'll need to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and performance evaluations. Highlight your ability to create a positive work environment and enhance guest satisfaction through effective leadership.
✨Be Guest-Centric
Since guest experience is key in hospitality, think of ways you've improved guest satisfaction in previous roles. Be ready to discuss specific situations where you went above and beyond for guests. This will demonstrate your commitment to providing exceptional service, which is crucial for this position.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values and career goals.