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For Companies At a Glance
- Tasks: Support operations in HR, logistics, and supply chain for a high-impact organisation.
- Company: Join Lafiya, a dynamic team making a difference in healthcare.
- Benefits: Enjoy 30 days annual leave, flexible work options, and co-working space.
- Why this job: Be part of a mission-driven team and grow your career in operations.
- Qualifications: Ideal for recent graduates with an operations mindset and tech-savvy skills.
- Other info: Fast-paced environment with opportunities for learning and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Operations Manager – Supply Chain, Logistical & Human Resources at Lafiya. Full‑time, permanent, based in United Kingdom. Reports to the Director of Operations.
Key Details
- Location: United Kingdom
- Type: Full‑time, permanent
- Reports to: Director of Operations
What You’ll Do
- Supply Chain Management – Develop SOPs for procurement and distribution of contraceptive and non‑contraceptive commodities in Nigeria; design data systems to monitor operating efficiency and generate actionable insights.
- Human Resource Management – Execute evidence‑based recruitment and selection, onboarding and employee experience initiatives (benefits administration, policy implementation); manage performance appraisal and offboarding processes.
- UK Compliance Management – Stay updated on UK regulatory developments (employment, charity, immigration); project‑manage mandatory annual audit and ensure donor programme compliance.
- Business Process Improvement – Identify automation opportunities, map costs and benefits, spearhead rollouts; contribute to strategic plans and roadmaps with senior management.
- Event, Travel & Tech Logistics – Organise internal events, support travel needs and tech onboarding, troubleshoot and shepherd staff with tech issues.
Who You Are
Ideally an early‑to‑mid‑level operations generalist with potential for growth. Recent graduates are welcome – many responsibilities can be quickly learned.
Skills & Personal Qualities
- Operations mindset – proactively notice what’s broken, move fast to fix it.
- Bias to action – prioritise initiative, make decisions quickly.
- Enjoy getting tasks done – excited to contribute to a high‑impact organisation.
- Tactful communication – adept at delicate issues across cross‑cultural contexts.
- Start‑up comfort – wearable multiple hats, handle ambiguity and rapid priority shifts.
- Tech‑savvy – proficient with digital work tools (Google Workspace, Slack, Airtable, Make, LLMs).
Benefits
- 30 days paid annual leave
- 16 weeks paid parental leave
- Flexibility in where, when and how you work
- Co‑working space once a week at Ambitious Impact Spitalfields office
Recruitment Process
- Stage 1: Application Form & Assessment – CV and 45‑minute multiple‑choice quiz; upload writing and design samples.
- Stage 2: Test Task – 2‑3 hour task mirroring the role.
- Stage 3: Interview – Final interview, same questions for all candidates, 1‑hour duration, advance questions provided.
For any questions, reach out to our Operations Team at operations@lafiyanigeria.org
Operations Manager employer: Lafiya
Contact Detail:
Lafiya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Get to know the company inside out! Research Lafiya's mission, values, and recent projects. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the interview by rehearsing answers to common questions related to operations management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge in the interview process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about the opportunity at Lafiya.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight relevant experience in supply chain management, human resources, and compliance. We want to see how your skills align with what we do at Lafiya!
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them! Whether it’s improving processes or managing logistics, give us examples that demonstrate your operations mindset and bias to action.
Writing Samples Matter: When uploading your writing samples, choose pieces that reflect your ability to communicate tactfully and effectively. We’re looking for clarity and professionalism, especially in cross-cultural contexts.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Lafiya. We can’t wait to hear from you!
How to prepare for a job interview at Lafiya
✨Know Your Operations Inside Out
Familiarise yourself with the key responsibilities of an Operations Manager, especially in supply chain and human resources. Understand the specific challenges Lafiya faces in these areas and be ready to discuss how you can contribute to solving them.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've identified issues and implemented effective solutions. Highlight your operations mindset and bias to action, as these qualities are crucial for success in this role.
✨Be Tech-Savvy
Brush up on your knowledge of digital tools like Google Workspace, Slack, and Airtable. Be prepared to discuss how you've used technology to improve processes or enhance productivity in previous roles.
✨Communicate Tactfully
Practice articulating your thoughts clearly and tactfully, especially when discussing sensitive topics. Given the cross-cultural context of the role, demonstrating your ability to navigate delicate issues will set you apart.
