At a Glance
- Tasks: Support a busy Primary Academy with high-quality administrative tasks and customer service.
- Company: Ladysmith Infant School, part of St Christopher’s Trust, fostering community and inclusivity.
- Benefits: Local Government Pension Scheme, Cycle to Work, Tax-Free Childcare, and Employee Assistance Programme.
- Other info: Part-time role with excellent support and career development opportunities.
- Why this job: Join a dynamic team making a real difference in the lives of pupils and their families.
- Qualifications: Experience in administration, strong communication skills, and a customer-service mindset.
The predicted salary is between 22646 - 27709 £ per year.
Contract Term: Part Time - Fixed Term until 11/04/2027
Salary: Grade SC 3 – Grade SCP8-11. Starting salary £22,646 (FTE £27,709)
Hours: 35 hours per week (8:30 am – 4:00 pm) Term Time only: 39 weeks per year
Closing Date: 7 September 2026 9 am
Interview Date: 14 September 2026
Start Date: As soon as possible
Benefits:
- Local Government Pension Scheme
- Cycle to Work Scheme
- Tax Free Childcare
- Employee Assistance Programme
We need an experienced administrator who is passionate about customer service and delivering the best for our community. The successful candidate will support a busy Primary Academy, providing high‑quality administrative support to leaders, teachers, pupils and parents. You will be an integral part of our pupil services team, welcoming visitors, handling inquiries, and maintaining our school systems.
Key responsibilities include:
- Managing administrative tasks for the school and pupil services team
- Providing efficient support to staff, pupils and parents
- Acting as an expert on our school systems and processes
- Maintaining a positive focus when problem‑solving and engaging in customer service
- Contributing to operational activity and supporting school leadership
Essential qualifications and experience:
- Experience in administration, preferably in an educational or similar setting
- Strong communication skills, both written and verbal
- Customer‑service mindset with the ability to handle enquiries efficiently
- Proficiency with school systems and administrative technology
- Capacity to work independently and as part of a team within a dynamic environment
Desirable criteria may include:
- Previous experience in pupil services or school administration
- Knowledge of safeguarding and child protection procedures
- Further education qualifications related to education or administration
We are committed to an inclusive, diverse workplace and uphold safeguarding responsibilities. An enhanced DBS Disclosure is required for this post. This role is part of the St Christopher’s Trust, a family of 21 Church and Community Schools providing a supportive network across three local authorities. Applicants will be considered regardless of race, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.
Senior Pupil Services Officer in Exeter employer: Ladysmith Infant & Nursery School
Ladysmith Infant School, part of the St Christopher’s Trust, offers a nurturing and inclusive work environment where your contributions directly impact the lives of young learners and their families. With a strong commitment to employee development, we provide opportunities for growth within our supportive network of 21 schools, alongside benefits such as a Local Government Pension Scheme and an Employee Assistance Programme. Join us in Exeter, where you can thrive in a collaborative culture dedicated to excellence in education and community service.
Contact Details:
Ladysmith Infant & Nursery School Recruitment Team
