At a Glance
- Tasks: Lead and motivate the pub team while ensuring a fun and efficient environment.
- Company: Join Marston's, voted Best Pub Employer 2024, where people make pubs.
- Benefits: Enjoy 30% off at all locations, flexible hours, and a £4.50 meal deal.
- Other info: Access support for financial, mental, and emotional well-being through Licensed Trade Charity.
- Why this job: Be part of a lively team that values personality and offers growth opportunities.
- Qualifications: Previous experience in a Supervisor or Team Leader role is required.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team!
Right at the heart of the pub – creating moments of joy.You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you:If you have the determination to drive your development, we’ll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!
What you get from us:You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
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Supervisor employer: Ladygrove (92667)
Marston’s is an excellent employer that values its team members by offering flexible part-time hours and comprehensive training to ensure your success. With a friendly and lively work environment, you will have the opportunity to contribute to creating memorable experiences for our guests while enjoying a supportive culture that encourages teamwork and attention to detail.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the pub's culture and values. Understanding what makes our pub unique will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you made a positive impact on team dynamics.
✨Tip Number 3
Research common challenges faced in a busy pub environment and think about how you would handle them. This will show that you're proactive and ready to take on the responsibilities of a Supervisor.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company culture, which can be invaluable during your application process.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in supervisory or team leader roles. Emphasise your ability to lead and motivate others, as well as any specific achievements in customer service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and passion for the role. Mention how you can contribute to creating joyful moments for both the team and guests, and refer to your previous experience in similar environments.
Showcase Your Skills:In your application, clearly outline your skills related to stock management, cash handling, and shift management. Provide examples of how you've successfully managed these responsibilities in past roles.
Express Your Enthusiasm:Let your enthusiasm for the pub environment shine through in your application. Mention why you want to work with Marston's specifically and how you align with their values of putting people first.
How to prepare for a job interview at Ladygrove (92667)
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your previous roles where you've successfully managed a team or resolved conflicts, showcasing your natural talent for leadership.
✨Emphasise Customer Service Experience
Customer service is key in the pub industry. Be ready to discuss specific instances where you provided exceptional service or went above and beyond for guests. This will highlight your role model qualities in customer service.
✨Demonstrate Initiative and Problem-Solving
In a fast-paced environment, thinking on your feet is crucial. Prepare to share examples of how you've used your initiative to solve problems or improve processes in previous roles, especially when management wasn't present.
✨Express Your Passion for the Role
Let your enthusiasm for the position shine through during the interview. Talk about why you want to work in this lively atmosphere and how you can contribute to creating joyful moments for both the team and guests.
