At a Glance
- Tasks: Oversee daily operations, manage job processes, and ensure top-notch customer service.
- Company: Join a 5-star holiday park with a vibrant team atmosphere.
- Benefits: Enjoy competitive pay, employee discounts, and free on-site parking.
- Other info: Great opportunity for career growth in a fun environment.
- Why this job: Be part of a dynamic team making holidays memorable for guests.
- Qualifications: Strong multitasking skills and a passion for customer service.
The predicted salary is between 29500 - 29500 £ per year.
We are a 5-star holiday park, seeking the next superstar to join our team. This job is for a highly efficient person capable of multitasking.
Main Purpose of the Job
To oversee the effective running of the entire job process operation on a daily basis. Working closely with the Maintenance Manager, Housekeeping Manager and Reception.
Days of work
- March - November: 8.30am - 5pm Daily with Sunday and Wednesday as days off
- Mid November - end of Feb: Monday - Friday 8.30am - 5pm
Key Duties during open season
- To ensure every job reported from cleaners, guests, owners and team is logged on the system correctly
- To manage the workload of the maintenance/housekeeping team in conjunction with the maintenance manager and housekeeping managers.
- To ensure all jobs are physically completed and then marked off on the system
- To ensure any holiday home out of service is managed and communicated effectively to get it back into service.
- To ensure all rechargeable jobs are recharged correctly
- To ensure owners are kept up to date with job progress
- To co-ordinate the siting sheet on a weekly basis in conjunction with holiday home sales and maintenance manager
- To offer additional chargeable services to the owners
- To act as after sales support for the owners – dealing with any warranty issues
- To order any parts for the park as required and to record the expenditure
Key Duties when closed
- To manage the drain down process in conjunction with park operations manager including communication to owners.
- To manage the Hirefleet winter works process including snagging jobs, refurbishing as required.
- To manage the moves process of hire fleet holiday homes in conjunction with maintenance manager
- To offer additional rechargeable services to the owners.
Health & Safety
- Ensure daily, weekly and monthly Health & Safety checks are completed and filed as per Company procedure and signed for
- Ensure all staff within your responsibility are aware of and understand their health & safety responsibilities and the Departments specific Health & Safety, fire safety procedures.
Other Duties
- Maintain a high standard of customer service and present a professional appearance and attitude at all times.
- To undertake relevant staff development and training as requested.
- To be responsible for the health and safety of self and others.
- You may be required to carry out such other reasonable duties as the Park may decide, without additional remuneration, should this be necessary to meet the needs of the business.
- Management have the right to vary this job description following consultation with you.
Job Type: Full-time
Pay: From £29,500.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
Caravan Park Jobs Controller in Exeter employer: Ladram Bay Holiday Park
Join our 5-star holiday park as a Caravan Park Jobs Controller, where you will thrive in a dynamic and supportive work environment. We prioritise employee growth with ongoing training opportunities and foster a culture of teamwork and excellence, ensuring that every team member feels valued and empowered. Enjoy benefits such as employee discounts and free on-site parking while working in a picturesque location that enhances your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Caravan Park Jobs Controller in Exeter
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might have connections in the holiday park industry. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to see that you’re genuinely interested in our 5-star holiday park and understand what makes us tick. Tailor your answers to show how you can contribute to our team!
✨Tip Number 3
Show off your multitasking skills during the interview! Give examples of how you've successfully managed multiple tasks in previous roles. We need someone who can juggle responsibilities like a pro, so let us know you’re up for the challenge.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for our team.
We think you need these skills to ace Caravan Park Jobs Controller in Exeter
Some tips for your application 🫡
Show Off Your Multitasking Skills:In your application, make sure to highlight your ability to juggle multiple tasks at once. We want to see how you can keep everything running smoothly, just like we do at our 5-star holiday park!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your experience and skills shine through without any fluff. Remember, less is more!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor it to our job description. Mention specific duties from the role that you’re excited about and how your past experiences relate to them.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ladram Bay Holiday Park
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key duties and responsibilities, especially around multitasking and managing operations. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Showcase Your Multitasking Skills
Since this role requires a highly efficient person capable of juggling multiple tasks, prepare examples from your past experiences where you successfully managed several responsibilities at once. Be ready to discuss how you prioritised tasks and ensured everything was completed on time.
✨Emphasise Communication Skills
Effective communication is crucial in this role, especially when coordinating with different managers and keeping owners updated. Think of instances where you’ve had to communicate complex information clearly and effectively, and be prepared to share those stories during your interview.
✨Demonstrate Your Customer Service Mindset
The job involves maintaining a high standard of customer service, so be ready to talk about how you’ve handled customer interactions in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction, as this will show you’re a great fit for their team.
