Site Manager in Suffolk

Location: Location: Gateway Dining Facility, RAF Mildenhall
Position Title: Site Manager – Gateway DFAC
Position Summary:
The Site Manager is responsible for the daily management and supervision of contractor personnel supporting food service operations.
Key Responsibilities:

• Supervise and coordinate Mess Attendants and Contingency Cooks assigned to the facility.

• Ensure dining facility operations meet quality, sanitation, and food safety standards.

• Monitor staff performance and maintain contract compliance with PWS requirements.

• Maintain on-site quality control procedures and document inspections.

• Coordinate with the Contracting Officer Representative (COR) and DFAC management.

• Manage daily work schedules and ensure proper staffing coverage.

• Address personnel issues including absences, performance concerns, and training needs.

• Ensure dining areas, kitchen facilities, and equipment are maintained in a clean and sanitary condition.

• Monitor food service operations including serving lines, dining areas, and housekeeping tasks.

• Ensure all contractor employees follow security procedures, OPSEC policies, and base regulations.

• Maintain communication with the contractor’s Contract Manager regarding operational issues.

Work Schedule:

• Monday – Friday, 0700–2000 on-site availability

• Available by phone outside normal hours to resolve personnel issues.

Qualifications:

• ServSafe Manager Certification (within 30 days of start date)

• 3–5 years DFAC or institutional food service management experience

• Ability to read, write, and speak English

• Legal authorization to work in the United Kingdom

• Knowledge of food safety regulations and dining facility operations