At a Glance
- Tasks: Support education and training operations at Hanscom AFB with customer service and administrative tasks.
- Company: Join the team at Hanscom Air Force Base, a hub for innovation and support.
- Benefits: Full-time position with competitive pay and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and development.
- Why this job: Make a difference in education and training while gaining valuable experience.
- Qualifications: Experience in admin or education support; strong skills in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Position Title: Education and Training Support Specialist
Location: Hanscom Air Force Base Massachusetts , MA 01731
Job Type: full-time
Job Summary: The Education and Training Support Specialist is responsible for delivering operational and customer support to the Education and Training Center at Hanscom AFB. Key duties include managing training records, coordinating classroom schedules and training sessions, responding to customer inquiries, maintaining continuity folders, and ensuring compliance with applicable Air Force policies and procedures.
Responsibilities:
- Deliver prompt, courteous customer service via phone, email, in person, and mail.
- Schedule counseling sessions and coordinate training venues, logistics, and educational resources.
- Provide daily administrative support, including records management and collaboration with Defense Acquisition University (DAU) personnel.
- Maintain accurate, accessible documentation for government review and ensure proper records retention upon contract completion.
- Prepare official correspondence, reports, and responses in approved formats, ensuring quality and timeliness.
- Track and manage suspense items to meet deadlines and support government oversight.
- Draft and coordinate responses to official inquiries, surveys, and data calls.
- Support updates to publications and analyze results from customer satisfaction surveys.
- Oversee the Customer Resource Center, ensuring availability of educational materials and program information.
- Serve as the Records Custodian, maintaining compliance with Air Force records management policies.
- Create and maintain continuity folders for all major education and training processes, including procedures, flowcharts, and contact lists.
- Submit quarterly workload reports, documenting completed tasks and metrics aligned with performance standards.
- Manage classroom scheduling via SharePoint, update weekly calendars, and resolve conflicts in coordination with the director.
- Inspect classrooms before and after use for cleanliness and readiness; assist with setting up instructional materials and equipment
- Experience in an administrative, training, education support, or program coordination role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Ability to learn and adapt quickly to government-specific systems
- Strong organizational and communication skills
Education and Training Support Specialist in Bedford employer: Ladgov Corporation
At Gateway Dining Facility, RAF Mildenhall, we pride ourselves on being an exceptional employer that values our employees' contributions and fosters a supportive work culture. With a focus on professional growth, we offer comprehensive training and development opportunities, ensuring that our Site Managers are equipped to excel in their roles while maintaining high standards of quality and safety in food service operations. Join us for a rewarding career where your efforts directly impact the well-being of our community and enjoy the unique advantage of working in a dynamic military environment.
StudySmarter Expert Advice🤫
We think this is how you could land Education and Training Support Specialist in Bedford
✨Dive into Digital Learning Communities
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Ladgov Corporation looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
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We think you need these skills to ace Education and Training Support Specialist in Bedford
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Ladgov Corporation, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Ladgov Corporation and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Ladgov Corporation
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Ladgov Corporation might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Ladgov Corporation.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
