At a Glance
- Tasks: Deliver top-notch customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate brand with a global presence.
- Benefits: Enjoy generous discounts, career growth, and a fun work environment.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude are essential.
- Other info: Experience a unique workplace culture with opportunities for personal responsibility.
Overview
Join to apply for the Trafford Centre – PT Sales Associate role at Läderach.
This range is provided by Läderach. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
High-quality fresh chocolate – that\’s what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.
What You Can Expect
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT and ATV.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What We Expect From You
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What We Offer You
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and external further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Own it. Grow it. Make it fresh.
Sounds interesting? Then send us your application.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
- Industries: Retail
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Trafford Centre - PT Sales Associate employer: Läderach
Contact Detail:
Läderach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trafford Centre - PT Sales Associate
✨Tip Number 1
Get to know the brand! Before your interview, dive into Läderach's history and values. This will help you connect with the team and show that you're genuinely interested in their chocolate and customer experience.
✨Tip Number 2
Practice your selling skills! Think of ways you can up-sell or engage customers with the products. Maybe even role-play with a friend to get comfortable with those sales techniques before you step into the store.
✨Tip Number 3
Show off your passion for chocolate! During your interview, share your love for fine food and how it drives your enthusiasm for providing excellent customer service. It’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Trafford Centre - PT Sales Associate
Some tips for your application 🫡
Show Your Passion for Chocolate: When writing your application, let your love for chocolate shine through! Share why you’re excited about working with Läderach and how you can bring that enthusiasm to the team.
Highlight Customer Service Skills: Make sure to emphasise your experience in customer service. We want to see how you’ve engaged with customers in the past and how you plan to provide top-notch service at our store.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Läderach
✨Know Your Chocolate
Before the interview, make sure you brush up on your knowledge of Läderach's products. Familiarise yourself with their chocolate specialties and be ready to discuss your favourites. This shows your passion for fine food and will impress the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help a customer. This role is all about engagement, so demonstrating your hands-on mentality will set you apart.
✨Demonstrate Team Spirit
Läderach values teamwork, so be ready to talk about how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, as well as how you can contribute to a positive team environment.
✨Bring a Positive Attitude
Your attitude can make a huge difference in an interview. Approach the conversation with enthusiasm and a can-do mindset. Show that you're excited about the opportunity to work with chocolate and provide a fantastic customer experience.