At a Glance
- Tasks: Deliver top-notch customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous discounts, training opportunities, and a fun work environment.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude towards customer interaction.
- Other info: Exciting career growth and the chance to contribute fresh ideas.
High-quality fresh chocolate – that’s what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company’s headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.
The Retail business unit comprises more than 230 chocolateries in more than 25 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
What you can expect
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up‑selling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you
- You love interacting with customers. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In‑house and external further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Own it. Grow it. Make it fresh.
Sounds interesting? Then send us your application.
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Regent St - Christmas Temp FT Sales Associate employer: Läderach
Contact Detail:
Läderach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regent St - Christmas Temp FT Sales Associate
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Läderach's history and values. This way, you can show off your passion for their chocolate and how you align with their customer service ethos.
✨Tip Number 2
Practice your selling skills! Think of ways you can up-sell or engage customers with the products. Maybe even role-play with a friend to get comfortable with those sales techniques that will help you shine in the store.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your love for chocolate and customer interaction shine through. A positive attitude can be contagious, and it’s exactly what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our chocolate-loving team!
We think you need these skills to ace Regent St - Christmas Temp FT Sales Associate
Some tips for your application 🫡
Show Your Passion for Chocolate: When you're writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your personal experiences. We want to see that enthusiasm!
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. Talk about times you've gone above and beyond for customers, as this is key for us. Remember, we’re all about delivering a fantastic customer experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your passion comes across without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Läderach
✨Know Your Chocolate
Before the interview, brush up on your knowledge of Läderach's products. Familiarise yourself with their chocolate varieties and any unique selling points. This will show your passion for fine food and help you engage with the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can demonstrate your hands-on mentality and enthusiasm for creating fantastic customer experiences during the interview.
✨Practice Your Selling Techniques
Since the role involves achieving sales targets, be ready to discuss effective selling skills. Consider how you would approach up-selling or increasing average transaction value (ATV) in a real-life scenario, and be prepared to role-play this with the interviewer.
✨Embrace Team Spirit
Läderach values teamwork, so be ready to share how you work well both independently and as part of a team. Highlight any collaborative projects you've been involved in and how you contribute to a positive team environment.