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- Tasks: Deliver top-notch customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous discounts, training opportunities, and a fun work environment.
- Other info: Experience unique career growth in a vibrant, supportive atmosphere.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group. The company's headquarters are located in the canton of Glarus, where we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.
The Retail business unit comprises more than 250 chocolateries in more than 30 countries, offering our chocolate specialties and inviting customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
An exciting working environment with motivated colleagues, a position with lots of personal responsibility, the opportunity to contribute fresh ideas, an open and respectful feedback culture, in-house and external further training, unique career opportunities, generous discounts on our products, and chocolate at work await you.
Sounds interesting? Then come join us.
High Street Kensington - PT 15hr Sales Associate employer: Läderach
Contact Detail:
Läderach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High Street Kensington - PT 15hr Sales Associate
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Läderach's history and their chocolate offerings. This shows your passion for the product and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage with customers and provide top-notch service. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, let your personality shine through. Share why you love chocolate and how you can contribute to creating a fantastic customer experience.
✨Tip Number 4
Be ready to share your ideas! During the interview, don’t hesitate to suggest fresh ideas for engaging customers or improving sales. This shows you're proactive and ready to contribute to the team.
We think you need these skills to ace High Street Kensington - PT 15hr Sales Associate
Some tips for your application 🫡
Show Your Passion for Chocolate: When you're writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your personal experiences. We want to see that enthusiasm!
Highlight Customer Service Skills: Make sure to emphasise your customer service experience in your application. Talk about times you've gone above and beyond for customers, as we value a hands-on mentality and a positive attitude. Show us how you can engage and connect with our customers!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. We appreciate when candidates take the time to align their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Läderach
✨Know Your Chocolate
Before the interview, make sure you have a solid understanding of Läderach's products. Familiarise yourself with their chocolate varieties and any unique selling points. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to engage customers, as this role heavily focuses on delivering a fantastic customer experience.
✨Demonstrate Team Spirit
Läderach values teamwork, so be ready to discuss how you work well in a team setting. Share instances where you collaborated with colleagues to achieve sales targets or improve store operations, showcasing your hands-on mentality and enthusiasm.
✨Embrace the Can-Do Attitude
During the interview, maintain a positive attitude and be open about your willingness to learn and adapt. Employers love candidates who approach challenges with a can-do mindset, so express your excitement about contributing fresh ideas and taking on personal responsibility.