Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Store Manager and lead the team to create an amazing customer experience.
- Company: Join Läderach, a premium Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy a bonus scheme, generous product discounts, and exciting career opportunities.
- Other info: Flexible hours, training opportunities, and a fun work environment await you.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Experience in luxury retail and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group. The company's headquarters are located in the canton of Glarus, where we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries, offering our chocolate specialties and inviting customers to experience fresh chocolate in ever new ways.
Responsibilities:
- You support the Store Manager.
- You manage the store in the absence of the Store Manager.
- You lead by example on the shop floor to create an outstanding and engaging in-store customer experience.
- You motivate, mentor, and coach sales associates.
- You support in training and onboarding a winning team.
- You coordinate day-to-day operations.
- You ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed.
- You place weekly and seasonal orders and ensure correct stock levels.
- You schedule staff to optimise customer service and personnel cost management.
- You oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom.
- You make sure your store looks great, in line with the brand’s visual merchandising guidelines.
Requirements:
- You have experience in a similar role in a premium or luxury retail store.
- You love interacting with customers and set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion rate, ATV, etc.).
- You are entrepreneurial, hands-on, and have a solutions-focused mindset.
- You are ambitious and results-driven.
- You have a proven ability to develop and grow both a team and business.
- You are well organised, detail-oriented with the ability to multi-task.
- You are able to effectively prioritise and delegate.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
- You are proficient in the use of MS Office and different POS systems.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You love chocolate and are passionate about fine food.
Benefits:
- Bonus scheme
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Sounds interesting? Then send us your application.
Canary Wharf - Deputy Store Manager employer: Läderach
Contact Detail:
Läderach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canary Wharf - Deputy Store Manager
✨Tip Number 1
Get to know the company inside out! Research Läderach's values, products, and culture. This way, when you walk into that interview, you can show off your passion for their fresh chocolate and how you fit right into their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Deputy Store Manager role.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the Läderach brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Canary Wharf - Deputy Store Manager
Some tips for your application 🫡
Show Your Passion for Chocolate: When you're writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it aligns with your personal interests. We want to see that enthusiasm!
Highlight Your Leadership Skills: As a Deputy Store Manager, you'll be leading a team, so make sure to showcase your experience in mentoring and motivating others. Use specific examples from your past roles to demonstrate how you've successfully managed teams and created engaging customer experiences.
Be Detail-Oriented: We appreciate candidates who pay attention to detail. Make sure your application is well-organised and free of typos. This reflects your ability to manage the store's operations effectively. A neat application shows us you care!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Läderach
✨Know Your Chocolate
Before the interview, brush up on your knowledge of Läderach's products. Familiarise yourself with their range of fresh chocolates and any unique selling points. This will not only show your passion for the brand but also help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight your hands-on approach and how you inspire others.
✨Understand Retail KPIs
Make sure you have a solid grasp of retail KPIs like conversion rates and average transaction value. Be ready to discuss how you've used these metrics in previous roles to drive sales and improve performance. This shows you're results-driven and understand the business side of retail.
✨Be Ready to Discuss Food Safety
Since food safety is crucial in this role, be prepared to talk about your experience with health and safety regulations. Share specific instances where you've implemented protocols or trained staff on food safety practices. This will demonstrate your commitment to maintaining high standards.