At a Glance
- Tasks: Lead a team and create an amazing customer experience in our pop-up chocolate store.
- Company: Join Läderach, a premium Swiss chocolate brand with a rich heritage.
- Benefits: Enjoy a bonus scheme, generous product discounts, and a fun work environment.
- Other info: Flexible hours, personal responsibility, and unique career growth opportunities await you.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 26771 - 32721 £ per year.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for.
Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising.
The company's headquarters are located in the canton of Glarus.
Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.
The Retail business unit comprises more than 250 chocolateries in more than 30 countries.
Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.
Want to be part of it too?
Come and join us.
- You support the Store Manager.
- You manage the store in the absence of the Store Manager.
- You lead by example on the shop floor to create an outstanding and engaging in-store customer experience.
- You motivate, mentor, and coach sales associates.
- You support in training and onboarding a winning team.
- You coordinate day-to-day operations.
- You ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed.
- You place weekly and seasonal orders and ensure correct stock levels.
- You schedule staff to optimise customer service and personnel cost management.
- You oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom.
- You make sure your store looks great, in line with the brand’s visual merchandising guidelines.
- You have experience in a similar role in a premium or luxury retail store.
- You love interacting with customers.
You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have firm understanding of, and experience working with, commonly used retail KPIs (e. g. conversion rate, ATV, etc..)
- You are entrepreneurial, hands-on and have solutions-focus mindset.
- You are ambitious and results driven.
- You have proven ability to develop and grow both a team and business.
- You are well organised, detail oriented with the ability to multi-task.
- You are able to effectively prioritise and delegate.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
- You are proficient in the use of MS Office and different POS systems.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You love chocolate and are passionate about fine food.
- Bonus scheme
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Sounds interesting? Then come join us.
Please understand that we are not considering external recruitment agencies for this position.
Bicester Village Pop Up Store - Temporary Store Manager employer: Laderach
Läderach is an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive against the stunning backdrop of the Swiss Alps. As a Sales Associate, you'll enjoy generous employee benefits, including discounts on our exquisite chocolates, opportunities for personal growth through in-house training, and a supportive environment that values your contributions and ideas. Join us to be part of a family business that prioritises quality, customer satisfaction, and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Bicester Village Pop Up Store - Temporary Store Manager
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Bicester Village Pop Up Store - Temporary Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Laderach:Don’t forget to personalise your application for Laderach! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Laderach
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Laderach offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Laderach and contribute positively during your temporary stint.
