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For Companies At a Glance
- Tasks: Deliver exceptional customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous discounts, career growth, and a fun work environment filled with chocolate.
- Why this job: Be part of a passionate team and share your love for high-quality chocolate.
- Qualifications: Great communication skills, a positive attitude, and a passion for fine food.
- Other info: Experience a dynamic workplace with opportunities for personal responsibility and creativity.
The predicted salary is between 11 - 16 £ per hour.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 3000 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
What you can expect:
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you:
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you:
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In‑house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
- Easily accessible locations.
Own it. Grow it. Make it fresh. Sounds interesting? Then come join us.
St Pancras - PT 20hr Sales Associate employer: Läderach (Schweiz) AG
Contact Detail:
Läderach (Schweiz) AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land St Pancras - PT 20hr Sales Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Läderach's products and values. When you walk into that interview, your passion for chocolate and understanding of their mission will shine through.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in-store. Role-play scenarios with friends or family to boost your confidence and show off your hands-on mentality.
✨Tip Number 3
Show your enthusiasm! During interviews, let your love for chocolate and fine food come across. Share personal stories about your experiences with chocolate or customer service to make a memorable impression.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Läderach family. Don’t miss out!
We think you need these skills to ace St Pancras - PT 20hr Sales Associate
Some tips for your application 🫡
Show Your Passion for Chocolate: When writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your personal experiences. We want to see that enthusiasm!
Highlight Customer Service Skills: Make sure to emphasise your customer service experience in your application. Talk about times you've gone above and beyond for customers, as this is key for us at Läderach. We value those who can create memorable experiences!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Läderach (Schweiz) AG
✨Know Your Chocolate
Before the interview, make sure you brush up on your knowledge of Läderach's products. Familiarise yourself with their chocolate varieties and any unique selling points. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Show Off Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer. Highlighting your hands-on mentality and enthusiasm will resonate well with the company's focus on delivering a fantastic customer experience.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, be ready to share instances where you've successfully collaborated with others. Emphasise your ability to work independently as well, showcasing your versatility and positive attitude towards all situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or future product launches. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it leaves a lasting impression!
