At a Glance
- Tasks: Deliver exceptional customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a global presence.
- Benefits: Enjoy generous discounts, career growth opportunities, and a fun work environment.
- Other info: Experience a unique workplace culture with opportunities for personal development.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude towards teamwork.
The predicted salary is between 22000 - 26000 £ per year.
High-quality fresh chocolate — that’s what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2,500 people from more than 80 countries across the group, and the trend is rising. The company’s headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.
What you can expect:
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up‐selling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you:
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‐on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‐do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you:
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In‐house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
- Easily accessible locations.
Sounds interesting? Then come join us.
Harrods - FT Sales Associate in London employer: Läderach (Schweiz) AG
Läderach (Schweiz) AG is an exceptional employer located in Greater London, offering a vibrant work culture that prioritises customer engagement and personal development. Employees benefit from generous discounts on our exquisite chocolate products, alongside opportunities for growth within the company, making it a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Harrods - FT Sales Associate in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Läderach's history and values. This will help you connect with the brand and show your genuine interest in their fresh chocolate and customer experience.
✨Tip Number 2
Practice your selling skills! Since the role focuses on achieving sales targets, think of ways you can demonstrate your up-selling techniques during the interview. Maybe even prepare a few examples of how you've successfully engaged customers in the past.
✨Tip Number 3
Show off your passion for chocolate! Whether it's sharing your favourite chocolate experiences or discussing what makes fine food special to you, let your enthusiasm shine through. It’s all about that positive can-do attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Harrods - FT Sales Associate in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When writing your application, let your love for chocolate shine through! Share why you’re excited about working with fine food and how it connects to your personal experiences. We want to see that enthusiasm!
Highlight Customer Service Skills:Make sure to emphasise your customer service experience in your application. Talk about times you've gone above and beyond for customers, as this aligns perfectly with our focus on delivering a fantastic customer experience.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your passion comes across without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Läderach. We can’t wait to hear from you!
How to prepare for a job interview at Läderach (Schweiz) AG
✨Know Your Chocolate
Before the interview, make sure you brush up on your knowledge of Läderach's products. Familiarise yourself with their chocolate varieties and any unique selling points. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you can demonstrate your hands-on mentality and enthusiasm for creating a fantastic customer experience. Be ready to discuss how you would handle different customer scenarios.
✨Emphasise Teamwork and Independence
The role requires both teamwork and the ability to work independently. Share specific instances where you've successfully collaborated with others, as well as times when you've taken initiative on your own. This balance will highlight your versatility as a candidate.
✨Bring a Positive Attitude
Läderach values a positive can-do attitude. During the interview, maintain an upbeat demeanour and express your excitement about the opportunity. This will help convey that you're not just looking for a job, but are genuinely interested in contributing to the team and the brand.
