At a Glance
- Tasks: Deliver top-notch customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a global presence.
- Benefits: Enjoy generous discounts, career growth, and a fun work environment filled with chocolate.
- Other info: Experience a dynamic workplace with opportunities to contribute fresh ideas.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude; love for chocolate is a must!
The predicted salary is between 12 - 15 £ per hour.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
What you can expect:
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up‑selling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you:
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you:
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In‑house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
- Easily accessible locations.
Own it. Grow it. Make it fresh. Sounds interesting? Then come join us.
Broadgate Circle - PT 15hr Sales Associate in London employer: Läderach (Schweiz) AG
Läderach is an exceptional employer that offers a vibrant and dynamic working environment, where employees are encouraged to contribute fresh ideas and take on personal responsibility. With a strong focus on employee growth through in-house and external training, as well as generous discounts on our exquisite chocolate products, team members enjoy a unique blend of professional development and a passion for fine food. Located in the picturesque Broadgate Circle, our chocolateries provide an engaging atmosphere that fosters teamwork and a commitment to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Broadgate Circle - PT 15hr Sales Associate in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Läderach's history and values. This shows you’re genuinely interested and helps you connect your passion for chocolate with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your hands-on mentality and enthusiasm. Role-playing with a friend can help you feel more confident when interacting with customers.
✨Tip Number 3
Show off your love for chocolate! Be ready to share your favourite chocolate experiences or products during the interview. Your passion will shine through and resonate with the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace Broadgate Circle - PT 15hr Sales Associate in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When you're writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your personal experiences. We want to see that enthusiasm!
Highlight Customer Service Skills:Make sure to emphasise your customer service experience in your application. Talk about times you've gone above and beyond for customers, as we value a hands-on mentality and a positive attitude. Show us how you can create fantastic experiences!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills like effective selling and teamwork that align with what we’re looking for. It’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important details. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Läderach (Schweiz) AG
✨Know Your Chocolate
Before the interview, make sure you brush up on your knowledge of Läderach's products. Familiarise yourself with their range of chocolates and any unique selling points. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This is crucial for a role that focuses on delivering a fantastic customer experience.
✨Demonstrate Team Spirit
Since teamwork is important in this role, be ready to discuss how you work well with others. Share stories that highlight your hands-on mentality and enthusiasm, showing that you can both lead and support your team effectively.
✨Embrace the Can-Do Attitude
Läderach values a positive attitude, so come prepared to discuss how you tackle challenges. Think of situations where you've faced difficulties and how your can-do approach helped you overcome them. This will resonate well with the interviewers.
