At a Glance
- Tasks: Support the Store Manager and lead the team to create an amazing customer experience.
- Company: Join L’Adérac, a premium Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy a bonus scheme, generous product discounts, and exciting career opportunities.
- Other info: Flexible hours and a fun, dynamic work environment await you!
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
High-quality fresh chocolate - that’s what the Swiss chocolate manufacturer L’Adérac stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company’s headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
What you can expect
- You support the Store Manager.
- You manage the store in the absence of the Store Manager.
- You lead by example on the shop floor to create an outstanding and engaging in-store customer experience.
- You motivate, mentor, and coach sales associates.
- You support in training and onboarding a winning team.
- You coordinate day-to-day operations.
- You ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed.
- You place weekly and seasonal orders and ensure correct stock levels.
- You schedule staff to optimise customer service and personnel cost management.
- You oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom.
- You make sure your store looks great, in line with the brand’s visual merchandising guidelines.
What we expect from you
- You have experience in a similar role in a premium or luxury retail store.
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion rate, ATV, etc..)
- You are entrepreneurial, hands‑on and have solutions‑focus mindset.
- You are ambitious and results driven.
- You have proven ability to develop and grow both a team and business.
- You are well organised, detail oriented with the ability to multi‑task.
- You are able to effectively prioritise and delegate.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
- You are proficient in the use of MS Office and different POS systems.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You love chocolate and are passionate about fine food.
What we offer you
- Bonus scheme
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Own it. Grow it. Make it fresh. Sounds interesting? Then send us your application.
Battersea Power Station - FT Deputy Store Manager in London employer: Läderach (Schweiz) AG
L’Adérac is an exceptional employer, offering a vibrant and dynamic work environment at the iconic Battersea Power Station. With a strong emphasis on personal responsibility and professional growth, employees benefit from in-house training, unique career opportunities, and a supportive culture that values fresh ideas and open feedback. Plus, who wouldn't love working with high-quality chocolate and enjoying generous discounts on our delicious products?
StudySmarter Expert Advice🤫
We think this is how you could land Battersea Power Station - FT Deputy Store Manager in London
✨Tip Number 1
Get to know the company! Research L’Adérac and its values, especially their focus on fresh chocolate. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer interaction skills. Since the role is all about creating an outstanding customer experience, think of examples from your past where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated and developed teams in previous roles. We love seeing candidates who can inspire others and drive results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our chocolate-loving family at L’Adérac.
We think you need these skills to ace Battersea Power Station - FT Deputy Store Manager in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When you're writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your experience in retail.
Highlight Your Leadership Skills:As a Deputy Store Manager, you'll be leading a team. Make sure to mention any past experiences where you've motivated or trained others. We want to see how you can inspire your future colleagues!
Be Detail-Oriented:In your application, pay attention to the details. Use clear language and check for any typos or errors. A well-organised application reflects your ability to manage tasks effectively, which is key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Läderach (Schweiz) AG
✨Know Your Chocolate
Before the interview, brush up on your knowledge of chocolate, especially the products offered by L’Adérac. Being able to discuss their fresh chocolate and any unique offerings will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to lead by example. Prepare examples from your past experience where you've motivated or mentored a team. Highlight how you’ve created an engaging customer experience and how you can bring that to the role.
✨Understand Retail KPIs
Familiarise yourself with key retail performance indicators like conversion rates and average transaction value. Be ready to discuss how you've used these metrics in previous roles to drive sales and improve store performance.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational skills and the ability to multitask. Think of specific instances where you've successfully managed multiple priorities or improved operational efficiency. This will show that you're detail-oriented and ready to handle the demands of the job.
