At a Glance
- Tasks: Deliver top-notch customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous discounts, training opportunities, and a fun work environment.
- Other info: Exciting career growth and the chance to contribute fresh ideas.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude towards customer interaction.
The predicted salary is between 12 - 15 € per hour.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group. The company’s headquarters are located in the canton of Glarus, where we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in over 30 countries, offering our chocolate specialties and inviting customers to experience fresh chocolate in ever new ways.
What you can expect:
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you:
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you:
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In-house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
- Easily accessible locations.
Own it. Grow it. Make it fresh.
High Street Kensington - PT 15hr Sales Associate employer: Läderach (Schweiz) AG
Läderach is an exceptional employer that offers a vibrant and dynamic working environment in the heart of High Street Kensington, where you can immerse yourself in the world of high-quality fresh chocolate. With a strong emphasis on personal responsibility and professional growth, employees benefit from generous discounts, ongoing training opportunities, and a supportive culture that values innovation and teamwork. Join us to not only share your passion for fine food but also to contribute to a brand that celebrates quality and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land High Street Kensington - PT 15hr Sales Associate
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Läderach's history and their chocolate offerings. This shows you're genuinely interested and ready to engage with customers about the products.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your hands-on mentality and enthusiasm. Role-playing with a friend can help you feel more confident when interacting with customers.
✨Tip Number 3
Show off your passion for chocolate! Whether it’s sharing your favourite flavours or discussing how you’d recommend products to customers, let your love for fine food shine through during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace High Street Kensington - PT 15hr Sales Associate
Some tips for your application 🫡
Show Your Passion for Chocolate:When writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your personal experiences. We want to see that enthusiasm in your words!
Highlight Customer Service Skills:Make sure to emphasise your customer service experience. Use examples that showcase your ability to engage with customers and provide a fantastic experience. Remember, we’re all about delivering top-notch service, so let us know how you can contribute!
Be Clear and Concise:Keep your application clear and to the point. Avoid fluff and focus on what makes you a great fit for the role. We appreciate straightforward communication, so make every word count!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Läderach (Schweiz) AG
✨Know Your Chocolate
Before the interview, make sure you brush up on your knowledge of Läderach's products. Familiarise yourself with their range of chocolates and any unique selling points. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This is crucial for a role that focuses on delivering a fantastic customer experience.
✨Demonstrate Team Spirit
Läderach values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your hands-on mentality and enthusiasm in a team setting. Show them that you can contribute positively to the store environment.
✨Embrace the Can-Do Attitude
During the interview, maintain a positive attitude and be open about your willingness to learn and adapt. Läderach is looking for someone who faces challenges head-on, so express your eagerness to tackle any situation that arises in the store.
