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For Companies At a Glance
- Tasks: Deliver exceptional customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy generous discounts, career growth, and a fun work environment filled with chocolate.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude; love for chocolate is a must!
- Other info: Experience a dynamic workplace with opportunities for personal responsibility and creativity.
The predicted salary is between 20000 - 25000 £ per year.
High-quality fresh chocolate — that’s what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2,500 people from more than 80 countries across the group, and the trend is rising. The company’s headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.
What you can expect:
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up‑selling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you:
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you:
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In‑house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
- Easily accessible locations.
Own it. Grow it. Make it fresh. Sounds interesting? Then come join us.
Harrods - FT Sales Associate employer: Läderach (Schweiz) AG
Contact Detail:
Läderach (Schweiz) AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Harrods - FT Sales Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Läderach's products and values. When you walk into that interview, show your passion for their chocolate and how you can contribute to their customer experience.
✨Tip Number 2
Practice your selling skills! Think about how you would engage customers and upsell products. Role-play with a friend or family member to get comfortable with those conversations.
✨Tip Number 3
Show off your enthusiasm! During interviews, let your personality shine through. Share stories about your previous customer service experiences and how you went above and beyond to create a fantastic experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Läderach.
We think you need these skills to ace Harrods - FT Sales Associate
Some tips for your application 🫡
Show Your Passion for Chocolate: When writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your personal experiences. We want to see that enthusiasm!
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. Talk about times you've gone above and beyond for customers, as this role is all about delivering a fantastic experience. We value those who can engage and connect with our customers.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your passion and skills come across without any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Läderach!
How to prepare for a job interview at Läderach (Schweiz) AG
✨Know Your Chocolate
Before the interview, dive deep into the world of Läderach and their chocolate offerings. Familiarise yourself with their products, especially any unique or seasonal items. This knowledge will not only impress your interviewers but also show your genuine passion for fine food.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to create a memorable experience for a customer. This aligns perfectly with the role's focus on delivering a fantastic customer experience.
✨Demonstrate Team Spirit
Since teamwork is key in this role, be ready to discuss how you've successfully collaborated with others in previous jobs. Share specific instances where your hands-on mentality and enthusiasm helped the team achieve its goals, highlighting your ability to work independently as well.
✨Embrace the Can-Do Attitude
During the interview, maintain a positive and proactive attitude. Be prepared to discuss how you handle challenges and adapt to new situations in the store. This will resonate well with the company's expectations of a positive can-do mindset.