Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Store Manager and lead the team to create an amazing customer experience.
- Company: Join Läderach, a premium Swiss chocolate manufacturer with a rich heritage.
- Benefits: Enjoy a bonus scheme, generous discounts, and unique career opportunities.
- Other info: Flexible hours and a fun, dynamic work environment await you.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Experience in luxury retail and a passion for delivering exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
High-quality fresh chocolate - that’s what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2,500 people from more than 80 countries across the group. The company’s headquarters are located in the canton of Glarus, where we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in over 30 countries, offering our chocolate specialties and inviting customers to experience fresh chocolate in ever new ways.
What you can expect:
- You support the Store Manager.
- You manage the store in the absence of the Store Manager.
- You lead by example on the shop floor to create an outstanding and engaging in-store customer experience.
- You motivate, mentor, and coach sales associates.
- You support in training and onboarding a winning team.
- You coordinate day-to-day operations.
- You ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed.
- You place weekly and seasonal orders and ensure correct stock levels.
- You schedule staff to optimise customer service and personnel cost management.
- You oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom.
- You make sure your store looks great, in line with the brand’s visual merchandising guidelines.
What we expect from you:
- You have experience in a similar role in a premium or luxury retail store.
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion rate, ATV, etc.).
- You are entrepreneurial, hands-on, and have a solutions-focused mindset.
- You are ambitious and results-driven.
- You have proven ability to develop and grow both a team and business.
- You are well organised, detail-oriented with the ability to multi-task.
- You are able to effectively prioritise and delegate.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
- You are proficient in the use of MS Office and different POS systems.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You love chocolate and are passionate about fine food.
What we offer you:
- Bonus scheme
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Own it. Grow it. Make it fresh. Sounds interesting? Then send us your application.
Canary Wharf - Deputy Store Manager employer: Läderach (Schweiz) AG
Contact Detail:
Läderach (Schweiz) AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canary Wharf - Deputy Store Manager
✨Tip Number 1
Get to know the company! Research Läderach and its values, especially their commitment to quality and customer experience. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to share your experiences in retail and how you've led teams or improved customer service. We want to hear about your hands-on approach and how you can bring that passion for chocolate to the store.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and serious about joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and understand the importance of using the right channels in today’s job market.
We think you need these skills to ace Canary Wharf - Deputy Store Manager
Some tips for your application 🫡
Show Your Passion for Chocolate: When you're writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your experience in retail.
Highlight Your Leadership Skills: As a Deputy Store Manager, you'll be leading a team. Make sure to mention any past experiences where you've motivated or trained others. We want to see how you can inspire your future colleagues!
Be Detail-Oriented: In your application, pay attention to the details. Use clear language and check for typos. This shows us that you’re organised and care about presenting yourself well, just like we care about our chocolates!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Läderach (Schweiz) AG
✨Know Your Chocolate
Before the interview, brush up on your knowledge of Läderach and their products. Familiarise yourself with their fresh chocolate offerings and any unique selling points. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to lead by example. Prepare examples from your past experience where you've motivated or mentored a team. Highlight how you’ve created an engaging customer experience and how you can bring that to Läderach.
✨Understand Retail KPIs
Make sure you’re comfortable discussing retail KPIs like conversion rates and average transaction value. Be ready to explain how you’ve used these metrics in previous roles to drive sales and improve performance.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational skills. Think of specific instances where you successfully managed multiple tasks or prioritised effectively. Share how you ensure smooth day-to-day operations and maintain high standards in a retail environment.