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- Tasks: Deliver top-notch customer service and engage with chocolate lovers daily.
- Company: Join Läderach, a renowned Swiss chocolate manufacturer with a global presence.
- Benefits: Enjoy generous discounts, career growth, and a fun work environment filled with chocolate.
- Other info: Work in a dynamic setting with opportunities for personal responsibility and creativity.
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Great communication skills and a positive attitude; previous retail experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.
What you can expect:
- You provide the highest level of customer service and engagement.
- You develop a thorough knowledge of products in store.
- You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up‑selling, UPT, ATV and productivity.
- You maintain merchandising standards in accordance with brand guidelines.
- You follow all operational procedures in the store and in the stock room.
What we expect from you:
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You like to work independently as well as in a team.
- You have excellent written and verbal communication in English (another language is a plus).
- You have an exceptional awareness of quality and hygiene.
- You love chocolate and are passionate about fine food.
What we offer you:
- An exciting working environment with motivated colleagues.
- A position with lots of personal responsibility.
- The opportunity to contribute fresh ideas.
- An open and respectful feedback culture.
- In‑house and external further training.
- Unique career opportunities.
- Generous discounts on our products.
- Chocolate at work.
- Easily accessible locations.
Own it. Grow it. Make it fresh. Sounds interesting? Then come join us.
Broadgate Circle - PT 15hr Sales Associate employer: Läderach (Schweiz) AG
Contact Detail:
Läderach (Schweiz) AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadgate Circle - PT 15hr Sales Associate
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Läderach's history, values, and products. This way, you can show off your passion for chocolate and how you align with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your hands-on mentality and enthusiasm. Role-playing with a friend can help you feel more confident when interacting with customers.
✨Tip Number 3
Show your team spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your ability to collaborate will resonate well with Läderach's focus on teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Läderach family and eager to contribute fresh ideas.
We think you need these skills to ace Broadgate Circle - PT 15hr Sales Associate
Some tips for your application 🫡
Show Your Passion for Chocolate: When writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your personal experiences. We want to see that enthusiasm in your words!
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. Use examples that showcase your ability to engage with customers and provide top-notch service. Remember, we’re looking for someone who can create a fantastic customer experience!
Be Clear and Concise: Keep your application clear and to the point. Avoid fluff and focus on what makes you a great fit for the role. We appreciate straightforward communication, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Läderach (Schweiz) AG
✨Know Your Chocolate
Before the interview, make sure you have a solid understanding of Läderach's products. Familiarise yourself with their range of chocolates and any unique selling points. This will not only impress your interviewers but also show your genuine passion for fine food.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you engaged with customers, resolved issues, or went above and beyond to create a memorable experience. This aligns perfectly with what they expect from you.
✨Demonstrate Team Spirit
Läderach values teamwork, so be ready to discuss how you work well in a team setting. Share stories that highlight your hands-on mentality and how you’ve contributed positively to a team environment. This will show that you can set a great example for others.
✨Embrace the Can-Do Attitude
During the interview, maintain a positive and enthusiastic attitude. Be prepared to discuss how you tackle challenges and adapt to different situations in the store. A can-do mindset is crucial for this role, so let your enthusiasm shine through!