Customer Marketing Manager in Redhill

Customer Marketing Manager in Redhill

Redhill Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Create and manage customer marketing plans for top dairy brands.
  • Company: Join Lactalis, the world's largest dairy company with a vibrant culture.
  • Benefits: Enjoy 26 days of leave, enhanced medical, and access to global learning.
  • Why this job: Make an impact in a dynamic role while working with leading brands.
  • Qualifications: Degree educated with FMCG sales and marketing experience required.
  • Other info: Hybrid work model with opportunities for career growth and development.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a Customer Marketing Manager to develop and manage the delivery and execution of customer marketing plans across all Lactalis brands/channels and retail customers. Based at our head office in Redhill, Surrey this role is a hybrid role, working 2 days a week from home.

Responsibilities

  • Customer Shopper Activation: Create customer-specific shopper plans aligned with brand and category strategy, track execution and ROI, and lead digital activation. Develop retailer-specific creative, monitor competitors, manage agency relationships, and maintain strong retailer partnerships. Deliver regular internal reporting on shopper and competitor activities.
  • NPD (New Product Development): Support all innovation launches with shopper marketing plans, track performance across key metrics, and provide ongoing competitor and market landscape insights.
  • Retail Sales: Manage retail merchandising programmes, oversee the retail activation agency, and analyse store performance to drive execution improvements.
  • Trade PR & Communications: Deliver a structured trade communications and advertising plan, manage trade PR agency activity, oversee approvals, and develop trade advertising for key industry titles.
  • Trade Marketing Administration: Keep activation plans and promotional grids updated, manage trade marketing budgets and data costs, and share insights and best practice across commercial and marketing teams.

Essential Qualifications

Degree level education, proven FMCG sales and marketing experience, strong analytical ability, and confident presentation skills. You’re creative, driven, financially aware, and proficient across Microsoft Office, with the capability to work effectively with stakeholders at all levels.

What We Offer

  • 26 days annual leave + enhanced medical
  • Enhanced pension, life & income protection cover
  • Access to our award-winning global learning platform
  • Gold Partner of Grocery Aid and commitment to DE&I

About Us

Lactalis is the world’s largest dairy company, operating in nearly 100 countries. In the UK, we’re home to global brands like Président, Galbani, and Leerdammer, and beloved local names like Seriously, Galloway, and Cricket St. Thomas.

Important

To apply, you must be eligible to work in the UK. Please include salary and location information, and a link to your application. Visit our website to apply and help us retain our position as the number one dairy company across the globe. Please note that we can only accept applications from candidates with the right to work in the UK.

Customer Marketing Manager in Redhill employer: Lactalis UK & Ireland

Lactalis is an exceptional employer, offering a dynamic work environment in Redhill, Surrey, where creativity and innovation thrive. With a strong commitment to employee growth through access to an award-winning global learning platform, generous benefits including 26 days of annual leave and enhanced medical coverage, and a focus on diversity, equity, and inclusion, we empower our team to excel in their roles while enjoying a healthy work-life balance in a hybrid setting.
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Contact Detail:

Lactalis UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Marketing Manager in Redhill

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its brands. Understand their marketing strategies and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who truly gets their vision.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills in customer marketing can drive results for Lactalis. Keep it concise and impactful – think of it as your personal brand statement that highlights your creativity and analytical prowess.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Lactalis and contributing to our success in the dairy industry.

We think you need these skills to ace Customer Marketing Manager in Redhill

Customer Marketing
Shopper Activation
Digital Activation
Retailer Partnerships
New Product Development (NPD)
Performance Tracking
Market Insights
Retail Merchandising
Trade PR & Communications
Advertising Management
Budget Management
Analytical Ability
Presentation Skills
Stakeholder Management
Microsoft Office Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Marketing Manager role. Highlight your FMCG sales and marketing experience, and don’t forget to showcase your analytical skills and creativity. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Lactalis. Share specific examples of your past successes in customer marketing and how they align with our goals. We love a good story!

Showcase Your Skills: Be sure to highlight your proficiency in Microsoft Office and any other relevant tools. Mention your confident presentation skills and ability to work with stakeholders at all levels. We’re looking for someone who can hit the ground running!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application. Make sure to include your salary expectations and location information as requested. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Lactalis UK & Ireland

✨Know Your Brands

Before the interview, dive deep into Lactalis' brands and their unique selling points. Understand how each brand fits into the market and be ready to discuss how you can enhance their visibility through customer marketing strategies.

✨Showcase Your Analytical Skills

Prepare to demonstrate your analytical abilities by discussing past experiences where you've tracked execution and ROI of marketing plans. Bring specific examples that highlight your success in managing budgets and analysing performance metrics.

✨Be Creative with Ideas

Think of innovative shopper activation ideas that align with Lactalis' brand strategies. Present a couple of creative concepts during the interview to show your proactive approach and how you can contribute to new product development.

✨Engage with Stakeholders

Since this role involves working with various stakeholders, prepare to discuss how you've successfully managed relationships in previous roles. Share examples of how you’ve collaborated with agencies or retailers to achieve common goals.

Customer Marketing Manager in Redhill
Lactalis UK & Ireland
Location: Redhill
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