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- Tasks: Support debt recovery efforts through phone and email communication with Italian clients.
- Company: Join a dynamic international finance team focused on debt management.
- Benefits: Competitive salary of £28k plus monthly bonuses, with opportunities for growth.
- Why this job: Enhance your communication skills while making a real impact in finance.
- Qualifications: Fluent in Italian and English, with good negotiation and relationship-building skills.
- Other info: Great team environment with potential for career advancement.
The predicted salary is between 21000 - 35000 £ per year.
My international finance client is looking for a FLUENT Italian speaking telephone agent to join their international debt management team and support debt recovery efforts both over the phone and by email.
Basic is £28k plus an OTE/bonus of £1,400 a month.
Ideally You Would Be:
- Fluent in English and Italian
- Comfortable with telephone calls with Italian clients to discuss debt management
- Arranging payments and discussing outstanding invoices
- Experienced with MS Office programs
- Familiar with database systems
- Basic understanding of finance and finance reports
- A good team player
- Good at building a relationship with clients and customers
- A good communicator
- A good negotiator
Trainee Italian speaking telephone agent in Maidstone employer: Lacrosse Futures, LLC
Contact Detail:
Lacrosse Futures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Italian speaking telephone agent in Maidstone
✨Tip Number 1
Practice your Italian speaking skills before the interview. We all know that confidence is key, so try role-playing common scenarios you might face as a telephone agent. This will help you feel more at ease when discussing debt management with clients.
✨Tip Number 2
Brush up on your finance knowledge! Familiarise yourself with basic financial terms and concepts. This will not only impress your potential employer but also make it easier for you to communicate effectively with clients about their outstanding invoices.
✨Tip Number 3
Show off your MS Office skills! Make sure you're comfortable using Excel and Word, as these tools are essential for managing client information and creating reports. We recommend doing a quick online refresher course if you need a bit of practice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Good luck!
We think you need these skills to ace Trainee Italian speaking telephone agent in Maidstone
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about speaking Italian, make sure to highlight your fluency in both Italian and English. Use examples from your past experiences where you’ve successfully communicated in these languages, especially in a professional setting.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the job description! Emphasise your experience with telephone calls, debt management, and any relevant finance knowledge. We want to see how you fit into our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so show us you can get your message across effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lacrosse Futures, LLC
✨Brush Up on Your Italian
Since the role requires fluent Italian, make sure to practice speaking and listening in Italian before the interview. You might be asked to demonstrate your language skills, so consider preparing a few key phrases related to debt management and customer service.
✨Know Your Finance Basics
Familiarise yourself with basic finance concepts and terms that may come up during the interview. Understanding how debt recovery works and being able to discuss invoices will show that you’re serious about the role and can engage with clients effectively.
✨Show Off Your Communication Skills
As a telephone agent, communication is key. Prepare examples of how you've successfully communicated with clients in the past, especially in challenging situations. This will help demonstrate your ability to build relationships and negotiate effectively.
✨Get Comfortable with MS Office
Since the job mentions experience with MS Office, brush up on your skills, particularly in Excel and Word. Be ready to discuss how you've used these tools in previous roles, as this will show your readiness to handle the administrative side of the job.
