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- Tasks: Support debt recovery efforts through phone and email communication with Italian clients.
- Company: International finance client with a focus on debt management.
- Benefits: Competitive salary of £28k plus monthly bonuses, with opportunities for growth.
- Why this job: Join a dynamic team and make a difference in financial recovery while using your language skills.
- Qualifications: Fluent in Italian and English, with experience in MS Office and good communication skills.
- Other info: Great opportunity to build relationships and develop negotiation skills in a supportive environment.
The predicted salary is between 28000 - 30000 £ per year.
My international finance client is looking for a FLUENT Italian speaking telephone agent to join their international debt management team and support debt recovery efforts both over the phone and by email.
Basic is £28k plus an OTE/bonus of £1,400 a month.
Ideally You Would Be:
- Fluent in English and Italian
- Comfortable with telephone calls with Italian clients to discuss debt management
- Arranging payments and discussing outstanding invoices
- Experienced with MS Office programs
- Familiar with database systems
- Basic understanding of finance and finance reports
- A good team player
- Good at building a relationship with clients and customers
- A good communicator
- A good negotiator
Italian speaking telephone agent in Maidstone employer: Lacrosse Futures, LLC
Contact Detail:
Lacrosse Futures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian speaking telephone agent in Maidstone
✨Tip Number 1
Make sure you brush up on your Italian and English communication skills. Since you'll be chatting with clients about sensitive topics like debt management, being fluent and confident in both languages will really help you build rapport and trust.
✨Tip Number 2
Practice your negotiation skills! Role-play scenarios with friends or family where you discuss payments or outstanding invoices. This will prepare you for those real-life conversations and show potential employers that you're ready to tackle tough discussions.
✨Tip Number 3
Familiarise yourself with MS Office and any database systems you might encounter. Being tech-savvy can set you apart from other candidates, so take some time to explore these tools and demonstrate your proficiency during interviews.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that role. Plus, it shows you're proactive and keen to join our team, which is always a bonus!
We think you need these skills to ace Italian speaking telephone agent in Maidstone
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both Italian and English, make sure to highlight your language skills right at the start. Use clear examples of how you've used these languages in previous roles, especially in customer service or finance.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect the specific skills and experiences mentioned in the job description. Mention your experience with MS Office and any database systems you’ve worked with, as these are key for the role.
Demonstrate Your Communication Skills: As a telephone agent, strong communication is crucial. In your application, give examples of how you've effectively communicated with clients in the past. This could be through resolving issues or negotiating payments—show us you can build relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lacrosse Futures, LLC
✨Brush Up on Your Italian
Since the role requires fluent Italian, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios related to debt management to boost your confidence.
✨Know Your Finance Basics
Familiarise yourself with basic finance concepts and terms. This will not only help you understand the role better but also impress the interviewer with your knowledge during discussions about debt recovery and invoices.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients in the past. Highlight your negotiation skills and how you've built relationships, as these are key for this position.
✨Get Comfortable with MS Office
Since the job mentions experience with MS Office, ensure you're up to speed with programs like Excel and Word. You might be asked about your proficiency, so having specific examples of how you've used these tools can set you apart.
