At a Glance
- Tasks: Lead and inspire a fresh team in a dynamic retail environment.
- Company: Join Lacoste, a globally recognised brand blending fashion and sport.
- Benefits: Enjoy competitive salary, commission, generous discounts, and 28 days leave.
- Other info: Embrace diversity and grow within a global community of 8,500.
- Why this job: Be part of a new adventure, shaping customer experiences from day one.
- Qualifications: Experience in retail supervision and a passion for exceptional client service.
The predicted salary is between 25000 - 32000 £ per year.
Location: Kemble Drive SN2, United Kingdom
Salary: Competitive
Vacancy Type: Fixed Term Contract, Full Time
About us: We are excited to be opening a brand-new pop-up store in Swindon, launching in August 2026, bringing together a fresh team of Crocodiles for a unique 12-month journey. This is a fantastic opportunity to be part of a new adventure from day one, shaping the customer experience, building a strong team culture, and making a real impact in a fast-paced retail environment.
Your mission as a Supervisor:
- Support Store Management in leading, developing and inspiring the team
- Lead by example to deliver an elevated and personalised client experience
- Drive performance with a strong focus on KPIs and commercial excellence
- Ensure impeccable standards of visual merchandising and store presentation
- Build lasting client relationships to reinforce brand loyalty
- Coach and empower your team to continuously grow and succeed
- Contribute to the operational excellence and overall success of the store
- Promote Lacoste’s culture and values within the team
What we offer:
- Competitive salary
- Attractive commission scheme
- 28 days annual leave (inclusive of bank holidays)
- Up to 65% employee discount on Lacoste products
- Employee Assistance Programme
- Uniform allowance
- Family friendly policies
What you bring:
- Proven experience in a supervisory role within Fashion or Luxury retail
- Strong leadership presence with the ability to engage and develop others
- A results-driven mindset with refined commercial awareness
- A collaborative and dynamic approach
- A high level of integrity and professionalism
- A genuine passion for delivering exceptional client experiences
- Strong alignment with Lacoste values: Play by Daring, Play with Elegance, Play as One Team, Play with Tenacity
To Apply: If you feel you are a suitable candidate and would like to work for Lacoste, please click apply to be redirected to our website to complete your application.
Store Supervisor in Swindon employer: Lacoste
Lacoste is an exceptional employer, offering a unique opportunity to be part of a brand-new pop-up store in Swindon, where you can shape the customer experience and build a strong team culture from day one. With a commitment to employee growth, competitive salaries, generous discounts, and a supportive work environment that values diversity and talent development, Lacoste fosters a dynamic atmosphere for its employees to thrive in the fast-paced retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in Swindon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Lacoste, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Lacoste!
We think you need these skills to ace Store Supervisor in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Lacoste, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Lacoste and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Lacoste that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Lacoste
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
