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- Tasks: Manage customer bookings and ensure smooth workflow in a busy service department.
- Company: Join a successful automotive client with a supportive culture.
- Benefits: Competitive salary, achievable bonuses, and access to professional training.
- Why this job: Be the key contact for customers and make a real impact on their service experience.
- Qualifications: Experience as a Service Advisor and strong customer service skills.
- Other info: Enjoy clear career progression in a fast-paced environment.
The predicted salary is between 30000 - 35000 £ per year.
On behalf of one of our highly successful automotive clients, we are seeking an experienced Service Advisor to join their busy service department. This is an excellent opportunity for a professional who thrives in a fast-paced dealership environment and is passionate about delivering exceptional customer service.
As a key member of the aftersales team, you will act as the main point of contact between our client's customers and the workshop, ensuring all service and repair work is handled efficiently and professionally.
Key Responsibilities:- Managing customer bookings for vehicle servicing, repairs, and maintenance
- Accurately recording customer concerns and vehicle details
- Liaising closely with technicians and workshop control to ensure smooth workflow
- Providing clear repair explanations, estimates, and completion times
- Keeping customers updated throughout the repair process
- Upselling additional services, maintenance, and products where appropriate
- Preparing job cards, service documentation, and invoices
- Delivering a high standard of customer care and maintaining strong customer relationships
- Handling queries or concerns in a professional and timely manner
Working hours: Monday to Friday 8.00 to 17.00
About You:- Previous experience as a Service Advisor in a dealership or busy automotive service environment
- Strong knowledge of vehicle servicing and aftersales processes
- Excellent customer service and communication skills
- Proven ability to work under pressure and manage multiple jobs
- Confident using dealership management systems (DMS)
- Highly organised with strong attention to detail
- Competitive Salary: Plus a realistic, achievable bonus structure.
- Professional Growth: Access to manufacturer-standard training and clear career progression.
- Great Culture: Work within a supportive, professional, and growing automotive business.
Ready to shift your career into high gear? Apply now!
Experienced Service Advisor in Bedford employer: Labour-tech Recruitment Ltd
Contact Detail:
Labour-tech Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Service Advisor in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your customer service skills and experience in a busy dealership environment to show you're the perfect fit.
✨Tip Number 3
Show off your passion for cars! When chatting with potential employers, share your enthusiasm for the automotive industry and how you keep up with the latest trends. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed by hiring managers. Plus, you'll be one step closer to landing that dream job as a Service Advisor!
We think you need these skills to ace Experienced Service Advisor in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and automotive knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering exceptional customer service and how you thrive in a fast-paced environment. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: As a Service Advisor, communication is key! In your application, demonstrate your ability to liaise effectively with customers and technicians. We love seeing examples of how you've handled queries or concerns professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your career into high gear together!
How to prepare for a job interview at Labour-tech Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and aftersales processes. Be ready to discuss specific examples from your previous experience as a Service Advisor, as this will show that you understand the role and can hit the ground running.
✨Customer Service is Key
Prepare to demonstrate your excellent customer service skills. Think of scenarios where you've gone above and beyond for a customer or resolved a tricky situation. This will highlight your ability to maintain strong customer relationships, which is crucial for the role.
✨Show Your Organisational Skills
Since the job involves managing multiple bookings and queries, be ready to talk about how you stay organised under pressure. Share specific tools or methods you use to keep track of tasks and ensure smooth workflow in a busy environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the position and helps you determine if it's the right fit for you.