safer neighbourhoods officer in Bishop Auckland

We’re on the lookout for a Safer Neighbourhood Officer to join the believe housing team. This is an exciting opportunity if you want to make a real difference. We believe in life without barriers. If you aren’t sure you meet 100% of the criteria but think you would be great in this role, don’t let that stop you; we would love to hear from you. We’re interested in your skills, knowledge and experience, as well as your personal values. We’re committed to supporting everyone here at believe housing and being an inclusive organisation.

Although this role is advertised as full-time, we will consider part-time, job share and alternative working pattern proposals where possible. We’re a family-friendly, flexible employer, and we encourage everyone to ‘work the believe way’. For us, this means keeping things simple, doing more of what matters, and removing tasks and processes that don’t add value. Where and when you work is flexible depending on the demands of your role, our customers’ needs and your individual work preference (as agreed with your manager). Our offices are based in Seaham and Bishop Auckland and although we work flexibly, it is envisaged that this role will require both an offsite and onsite presence as per business need when required.

The Safer Neighbourhoods Officer will deal with serious breaches of tenancy using all appropriate tools and powers to resolve issues. They will be responsible for developing and maintaining effective internal and external working relationships across the neighbourhoods, involving partners including the Police and Local Authority, to ensure that breaches of tenancy and anti-social behaviour are dealt with quickly and effectively.

The successful candidate will:

• Carry out investigations and take appropriate action to ensure an effective service which deals with breaches of tenancy quickly and effectively, using all of the tools and powers available.
• Work proactively with partner agencies to ensure that there is a coordinated approach to dealing with tenancy breaches and to reduce crime and anti-social behaviour in the neighbourhoods.
• Assess the needs of victims and perpetrators and refer to internal and external providers/partners for support where appropriate.
• Ensure the effective reporting of safeguarding issues.
• Manage a caseload and conflicting priorities, including preparation of legal paperwork such as Notices and witness statements.
• Represent believe housing in court and monitor compliance with court orders.

The post holder will be required to work across all believe housing locations which would cover a large geographical area. A full UK driving licence will be required.

Our people are our greatest asset which is why we value you, encourage you, look after you, and empower you. As well as a competitive salary of £33,906 – £35,210 per annum, we offer some top benefits and rewards. From our annual leave entitlement (up to 33 days, plus four volunteering days per year) and competitive pension scheme, to our flexible ‘working the believe way’ patterns that put your wellbeing front and centre, there’s really a lot on offer. Our culture is second to none. We put our customers at the heart of everything we do, and developing our colleagues to support them is key to our success. So we’re committed to your growth, encouraging you to progress and enhance your skills in a rewarding career.

If you believe that you demonstrate our values and can bring something special to this role, then apply now. We’re looking forward to hearing from you. Here at believe housing we are a disability confident employer, if you require any adjustments or support throughout our recruitment process, please do not hesitate to get in touch.

If you wish to find out more about this opportunity contact Natalie Favell Safer Neighbourhoods Manager.

Closing date for applications is 11.59pm on Wednesday 25 March 2026. All applicants must go through our website. Interview date Thursday 2 April 2026.