Senior Global Study Manager, Central Lab Service in Harrogate

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology, and laboratory network, we advance diagnostics, accelerate innovation, and help address some of the world’s most important health challenges.

Labcorp is seeking a remote Senior Global Study Manager, Central Lab Services to join our team in the United Kingdom.

Work schedule: Monday - Friday

Job Responsibilities:

• Key contact for clients; Liaison between Clients, CRO, and Labcorp.
• Displays leadership to ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
• Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management.
• Facilitates communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
• Performs review of SOW to ensure quality implementation of client specifics and requirements.
• Manages a portfolio of global, high-complexity studies.
• Acts as an ambassador on behalf of the client within Labcorp CLS and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills.
• Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements.
• Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions.
• Able to act efficiently in an environment with dynamic timelines and priorities.
• Accountable for the implementation, monitoring, and reporting of performance metrics.
• Actively participates in Labcorp CLS development through continuous process improvement, quality, and productivity.
• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients.
• Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget.
• Participate in functional meetings (e.g., CLFs) and provide input, keeping processes up to date.
• Comply with LCLS Global Project Management strategy.
• Support a culture of continuous improvement, quality, and productivity.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor degree.
• 5 or more years of experience in pharmaceutical, biotechnology, CRO industry.
• 5 or more years of experience managing complex global clinical projects, including budget, risk, timeline, and stakeholder management.
• 5 or more years experience in client facing (internal and external stakeholder) and stakeholder management.
• 2 or more years of Central Labs experience.

Preferred Qualifications:

• Master degree or University degree.
• Project Management training or certification (PMP, Prince2).

Additional Job Standards:

• Proven ability to drive project execution, influence cross-functional teams and deliver results in a dynamic, fast-paced environment.
• Ability to lead client communications confidently, manage expectations, influence outcomes, and build long-term trusted partnerships.
• Demonstrated leadership skills, including the ability to influence without direct authority, align cross-functional teams, and remove roadblocks.
• Proven ability to think beyond immediate project tasks and contribute to broader client, operational, and organizational objectives.
• Customer-focused and solution-oriented approach, with a commitment to delivering an exceptional client experience.
• Demonstrated success in process improvement, change management or operational excellence initiatives.
• Excellent understanding of clinical trials, project management methodologies, and clinical development processes.
• Strong ownership mindset with a demonstrated record of accountability, independent decision-making, and successful execution of complex projects.
• Proven ability to think strategically, anticipate challenges, and develop proactive solutions that support client and business objectives.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.