At a Glance
- Tasks: Install and maintain cutting-edge laboratory automation systems while providing top-notch support.
- Company: Join Labman Automation, a multi-award-winning company with a vibrant team culture.
- Benefits: Enjoy 33 days holiday, international travel, and a generous expenses allowance.
- Other info: Work in a brand-new office in Liverpool City Centre with excellent career growth opportunities.
- Why this job: Make a real impact in the tech world while working with industry-leading scientific customers.
- Qualifications: Strong problem-solving skills and electromechanical knowledge are essential.
The predicted salary is between 44000 - 61600 £ per year.
Location: Liverpool (with worldwide travel)
Salary: From £44,000 (per year increasing depending on experience)
Employment Type: Full-time (Full UK Driving Licence required)
Labman Automation is a multi-award-winning company with its HQ in North Yorkshire. Labman design and manufacture bespoke laboratory automation systems and products for a wide range of industries across the world.
Due to increasing demand for both our custom automation and robotic laboratory products, we are seeking proactive and technically skilled Service and Support Engineers to ensure the reliability, efficiency and performance of our laboratory automation systems. You will play a critical role in maintaining and optimising Labman systems within our Support team, in this case, based in Liverpool.
What You'll Do:
- Install, maintain, and repair laboratory automation systems.
- Provide remote and on-site technical support and training to customers, operators and internal teams.
- Conduct performance testing and ensure all systems meet Labman's quality standards.
- Build strong relationships with customers by providing excellent service and timely solutions.
- Accurately document all service activities, maintenance schedules and customer interactions.
- Regularly visit Labman HQ (Stokesley, North Yorkshire) for involvement in new project builds and acceptance testing.
Relevant transferrable skills may have been gained from the following industries or roles: Building Management Systems, Control Engineer, HVAC Engineer, On-site Maintenance Engineer, Vehicle Engineer, Agricultural/ HGV mechanic etc.
What You'll Need:
- Proven experience in problem solving & fault-finding skills including decision making, clear communication, research & analysis skills.
- Strong electromechanical knowledge.
- Ability to work with hand tools in a quick, accurate manner.
- Enthusiasm and willingness to get stuck in.
- Willingness to travel within the UK and worldwide (your main place of work will be in Liverpool).
- Ability to work independently, take initiative and prioritise work.
- Excellent verbal and written communication skills.
Company Benefits:
- The opportunity to work with industry-leading scientific customers and cutting-edge technology
- Work from a brand-new office space in Liverpool City Centre
- 33 days annual holiday (with the potential to increase to 38 days)
- International travel opportunities
- Generous expenses allowance and overnight bonus when working away
- Company workwear and tools
- Profit share scheme
- EV car purchase salary sacrifice scheme
- Private healthcare scheme
- Free access to counsellor and psychotherapist
- CPD support and annual subscription to appropriate body covered
- Cycle to work scheme
Labman Values:
- In it together – We're a team; a community of mutual support
- Excellence – Working and delivering at the very highest quality
- Humility – Respecting yourself and others
- Sustainability – Recognition that we have an impact on our planet, our company and our community
- Fun – Enjoyment in your work
Support Engineer - Liverpool employer: Labman Automation
Labman Automation is an exceptional employer, offering a dynamic work environment at their Stokesley HQ where innovation meets collaboration. With a strong focus on employee growth, the company provides comprehensive benefits such as private healthcare and generous holiday allowances, alongside opportunities for travel that enrich both personal and professional development. Join a passionate team dedicated to continuous improvement and excellence in financial operations.
StudySmarter Expert Advice🤫
We think this is how you could land Support Engineer - Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Labman Automation on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common technical questions related to support engineering. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Show off your problem-solving skills during the interview! Be ready to discuss specific examples where you've tackled technical issues. This will demonstrate your hands-on experience and how you think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Labman team.
We think you need these skills to ace Support Engineer - Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Support Engineer role. Highlight your relevant experience, especially in problem-solving and fault-finding, as well as any technical skills that match what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team at Labman. Don’t forget to mention your enthusiasm for travel!
Show Off Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase any relevant experiences where you’ve excelled in communication.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Labman Automation
✨Know Your Stuff
Make sure you brush up on your electromechanical knowledge and problem-solving skills. Be ready to discuss specific examples from your past experiences that showcase your ability to troubleshoot and maintain systems, as this will be crucial for the Support Engineer role.
✨Show Enthusiasm
Labman values enthusiasm and a willingness to get stuck in. During the interview, express your passion for technology and automation. Share stories that highlight your proactive approach and eagerness to learn, as this will resonate well with the team.
✨Communicate Clearly
Since excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in simple terms, as you'll need to build strong relationships with customers and internal teams.
✨Ask Insightful Questions
Prepare some thoughtful questions about Labman's projects, values, and future goals. This shows that you're genuinely interested in the company and the role, and it gives you a chance to assess if Labman is the right fit for you too.
