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- Tasks: Install and maintain cutting-edge laboratory automation systems while providing top-notch support.
- Company: Join Labman Automation, a multi-award-winning tech company based in Liverpool.
- Benefits: Enjoy 33 days holiday, private healthcare, and international travel opportunities.
- Why this job: Make a real impact in robotics and automation while working with innovative technology.
- Qualifications: Strong problem-solving skills and electromechanical knowledge required.
- Other info: Dynamic culture focused on creativity, collaboration, and sustainability.
The predicted salary is between 44000 - 61600 ÂŁ per year.
Job Type: Full-time
Location: Liverpool (with worldwide travel)
Pay: From ÂŁ44,000 (per year increasing depending on experience) (Full UK Driving Licence required)
Labman Automation is a multi‑award‑winning company with its HQ in North Yorkshire. Labman design and manufacture bespoke laboratory automation systems and products for a wide range of industries across the world. Due to increasing demand for both our custom automation and robotic laboratory products, we are seeking proactive and technically skilled Service and Support Engineers to ensure the reliability, efficiency and performance of our laboratory automation systems. You will play a critical role in maintaining and optimising Labman systems within our Support team, based in Liverpool.
Why should you Join Us?
- Impact: You will play a crucial role in ensuring the success of high‑impact projects in the robotics and automation world.
- Training and Development: We invest in you – always keeping ahead of the latest technology.
- Exciting Challenges: You will solve complex technical issues in the field globally while working with cutting‑edge technology.
What You’ll Do:
- Install, maintain, and repair laboratory automation systems.
- Provide remote and on‑site technical support and training to customers, operators and internal teams.
- Conduct performance testing and ensure all systems meet Labman’s quality standards.
- Build strong relationships with customers by providing excellent service and timely solutions.
- Accurately document all service activities, maintenance schedules and customer interactions.
- Regularly visit Labman HQ (Stokesley, North Yorkshire) for involvement in new project builds and acceptance testing.
Relevant transferable skills may have been gained from the following industries or roles:
- Building Management Systems
- Control Engineer
- HVAC Engineer
- On‑site Maintenance Engineer
- Vehicle Engineer
- Agricultural/HGV mechanic
What You Bring:
- Proven experience in problem solving & fault‑finding skills including decision making, clear communication, research & analysis skills.
- Strong electromechanical knowledge.
- Ability to work with hand tools in a quick, accurate manner.
- Enthusiasm and willingness to get stuck in.
- Willingness to travel within the UK and worldwide (your main place of work will be in Liverpool).
- Ability to work independently, take initiative and prioritise work.
- Excellent verbal and written communication skills.
What we offer you:
- The opportunity to work with industry‑leading scientific customers and cutting‑edge technology.
- Work from a brand‑new office space in Liverpool City Centre.
- 33 days annual holiday (raising to 38 over 5 years) inc. public holidays.
- International travel opportunities.
- Generous expenses allowance and overnight bonus when working away.
- Company uniform and tools.
- Profit share scheme.
- EV car purchase salary sacrifice scheme.
- Private healthcare scheme.
- Free access to counsellor and psychotherapist.
- CPD support and annual subscription to appropriate body covered.
- Cycle to work scheme.
Our Culture
At Labman, innovation is at the heart of everything we do. We believe in building world‑class technology and a world‑class workplace. Our culture is one of creativity, collaboration, and mutual support, underpinned by our core values:
- In it together – A community of mutual support
- Excellence – Delivering the very highest quality
- Humility – Respecting ourselves and others
- Sustainability – Recognising our impact on the planet, community, and company
- Fun – Bringing enjoyment and passion to our work
Support Engineer - Liverpool employer: Labman Automation Ltd
Contact Detail:
Labman Automation Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer - Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Labman Automation on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with complex automation systems, make sure you can talk confidently about your problem-solving experiences and how you've tackled similar challenges in the past.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're excited about working with cutting-edge technology and how you can contribute to their innovative projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Labman family.
We think you need these skills to ace Support Engineer - Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Engineer role. Highlight your relevant experience, especially in problem-solving and technical support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Technical Skills: Don’t forget to mention your electromechanical knowledge and any hands-on experience you have. We’re keen on candidates who can demonstrate their technical prowess, so be specific about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Labman Automation Ltd
✨Know Your Tech
Make sure you brush up on your electromechanical knowledge and any relevant technologies. Labman is all about cutting-edge automation systems, so being able to discuss specific tools or techniques you've used in the past will show you're ready to tackle their challenges.
✨Showcase Problem-Solving Skills
Prepare examples of how you've solved complex technical issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, as this will help you clearly demonstrate your problem-solving abilities and decision-making skills.
✨Communicate Clearly
Since you'll be providing support and training, strong communication skills are a must. Practice explaining technical concepts in simple terms, as you might need to do this for customers or team members who aren't as tech-savvy.
✨Emphasise Your Enthusiasm
Labman values a proactive attitude, so let your enthusiasm shine through during the interview. Share your passion for technology and automation, and express your eagerness to contribute to high-impact projects and work collaboratively with the team.
