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- Tasks: Install and maintain cutting-edge lab automation systems while providing top-notch support.
- Company: Join Labman Automation, a multi-award-winning company with a collaborative culture.
- Benefits: Enjoy 33 days holiday, private healthcare, and worldwide travel opportunities.
- Why this job: Work with industry-leading technology and make a real impact in the scientific community.
- Qualifications: Strong problem-solving skills and electromechanical knowledge required.
- Other info: Dynamic team environment with excellent career growth and support.
The predicted salary is between 44000 - 61600 ÂŁ per year.
Job Type: Fullâtime
Location: Jealott's Hill (with worldwide travel)
Pay: From ÂŁ44,000 per year (more depending on experience) (Full UK Driving Licence required)
Labman Automation is a multiâawardâwinning company with its HQ in North Yorkshire. Labman design and manufacture bespoke laboratory automation systems and products for a wide range of industries across the world.
Due to increasing demand for both our custom automation and robotic laboratory products, we are seeking proactive and technically skilled Service and Support Engineers to ensure the reliability, efficiency and performance of our laboratory automation systems. You will play a critical role in maintaining and optimising Labman systems within our Support team, based at Jealott's Hill (Syngenta, Jealott's Hill, Warfield, Bracknell RG42 6EY).
What You'll Do:
- Install, maintain, and repair laboratory automation systems.
- Provide remote and onâsite technical support and training to customers, operators and internal teams.
- Conduct performance testing and ensure all systems meet Labman's quality standards.
- Build strong relationships with customers by providing excellent service and timely solutions.
- Accurately document all service activities, maintenance schedules and customer interactions.
- Regularly visit Labman HQ (Stokesley, North Yorkshire) for involvement in new project builds and acceptance testing.
Relevant transferrable skills may have been gained from the following industries or roles: Building Management Systems, Control Engineer, HVAC Engineer, Onâsite Maintenance Engineer, Vehicle Engineer, Agricultural/HGV mechanic etc.
What You Bring:
- Proven experience in problem solving & faultâfinding skills including decision making, clear communication, research & analysis skills.
- Strong electromechanical knowledge.
- Ability to work with hand tools in a quick, accurate manner.
- Enthusiasm and willingness to get stuck in.
- Willingness to travel within the UK and worldwide (your main place of work will be at Jealott's Hill). Expect ~25% worldwide travel, ~25% onâsite work & ~50% local visits (after training period).
- Ability to work independently, take initiative and prioritise work.
- Excellent verbal and written communication skills.
What we offer you:
- The opportunity to work with industryâleading scientific customers and cuttingâedge technology.
- 33 days annual holiday (raising to 38 over 5 years) inc. public holidays.
- Worldwide travel opportunities.
- Generous expenses allowance and overnight bonus when working away.
- Company workwear and tools.
- Profit share scheme.
- EV car purchase salary sacrifice scheme.
- Private healthcare scheme.
- Free access to counsellor and psychotherapist.
- CPD support and annual subscription to appropriate body covered.
- Cycle to work scheme.
Culture:
- In it together â A team; a community of mutual support
- Excellence â Delivering work of the highest quality
- Humility â Respecting yourself and others
- Sustainability â Recognising our impact on the planet, our company, and our community
- Fun â Enjoying your work
Service & Support Engineer - Bracknell employer: Labman Automation Ltd
Contact Detail:
Labman Automation Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Service & Support Engineer - Bracknell
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at Labman Automation on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
â¨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with electromechanical systems, make sure you can talk confidently about your experience and problem-solving abilities. We want to see that enthusiasm!
â¨Tip Number 3
Show off your soft skills! Labman values communication and relationship-building, so be ready to share examples of how you've provided excellent service in past roles. We love candidates who can connect with customers.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Labman Automation.
We think you need these skills to ace Service & Support Engineer - Bracknell
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Service & Support Engineer role. Highlight your relevant experience, especially in problem-solving and fault-finding, as well as any technical skills that match what weâre looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre passionate about working with Labman Automation and how your skills can contribute to our team. Keep it concise but engaging!
Show Off Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application reflects that. Use clear language and structure your documents well to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team!
How to prepare for a job interview at Labman Automation Ltd
â¨Know Your Stuff
Make sure you brush up on your electromechanical knowledge and problem-solving skills. Be ready to discuss specific examples from your past experiences that showcase your ability to troubleshoot and maintain complex systems.
â¨Show Enthusiasm
Labman Automation values a proactive attitude, so let your enthusiasm shine through during the interview. Share why you're excited about the role and how you can contribute to the teamâs success.
â¨Prepare for Technical Questions
Expect some technical questions related to laboratory automation systems. Review common issues and solutions in the field, and be prepared to explain your thought process when tackling problems.
â¨Build Rapport
Since building strong relationships with customers is key, practice your communication skills. Be friendly and approachable, and think of ways to demonstrate your ability to connect with clients and colleagues alike.
