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For Companies At a Glance
- Tasks: Provide technical support and training in the radiopharmaceutical sector while travelling across the UK and beyond.
- Company: Join LabLogic Systems Ltd, a leader in Life Science and Nuclear Medicine with a supportive culture.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and team-building trips.
- Other info: Dynamic role with opportunities for professional growth and a family-like atmosphere.
- Why this job: Kickstart your career in scientific field service with a company that values passion and accountability.
- Qualifications: Experience with Liquid Chromatography and strong problem-solving skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
The Company
At LabLogic Systems Ltd, we're pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We're committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King's Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it's a rewarding journey in a globally acclaimed organisation.
The Role
We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers in the radiopharmaceutical/ nuclear medicine sector. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role. When not travelling you will be expected to be based in our Sheffield office. The position would suit someone who is looking for a career in scientific field service work, including those looking to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines.
Responsibilities
Customer site delivery of:
- Installation and operator training on instruments and software
- Preventative maintenance Qualifications (IQ/OQ/RQ)
- Diagnosis and repair of systems
- Supporting customers and distributors remotely
- Efficient management of schedule and workload
- Effective communication with customers and colleagues
- Assist as needed with product demonstrations
- Preparation/submission of service reports to customers
The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.
Requirements
Essential
- Industry experience working with Liquid Chromatography (HPLC)
- Full driving licence
- Willingness to travel extensively
- Highly motivated and have strong problem-solving abilities
- Excellent verbal and written communications skills
- A commitment to providing a high level of customer service
- Able to work independently without supervision in high-pressure environments
- Computer experience and proficiency
Desirable
- Relevant experience in the radiopharmaceutical industry, ideally within PET QC
- Experience of working with radioactivity
What we offer
Career development and professional growth opportunities.
Competitive salary.
You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas.
UK team building weekend at Center Parcs for employees and their families to attend.
Private medical insurance with BUPA.
Scottish Widows pension scheme.
Death in service policy.
On-site gym.
Gym membership scheme.
Cycle to work scheme.
Field Service Engineer- Radiopharmaceutical Industry in Sheffield employer: LabLogic Systems
Contact Detail:
LabLogic Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer- Radiopharmaceutical Industry in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the radiopharmaceutical industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with Liquid Chromatography or any relevant tech, make sure to highlight that in conversations. We want to see how you can bring value to our team!
✨Tip Number 3
Be ready for a hands-on interview! We love seeing candidates who can demonstrate their problem-solving skills in real-time. Brush up on your technical knowledge and be prepared to tackle some scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at LabLogic.
We think you need these skills to ace Field Service Engineer- Radiopharmaceutical Industry in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with Liquid Chromatography and any relevant skills that match our requirements. We want to see how your background fits into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the radiopharmaceutical industry and explain why you’re excited about joining LabLogic Systems. Let us know how you can contribute to our customer-focused culture.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in high-pressure environments. We love seeing candidates who can think on their feet and provide excellent customer service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at LabLogic Systems
✨Know Your Stuff
Make sure you brush up on your knowledge of Liquid Chromatography (HPLC) and any relevant experience in the radiopharmaceutical industry. Be ready to discuss how your background aligns with the technical aspects of the role, as this will show your passion and understanding of the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in high-pressure environments. This is crucial for a Field Service Engineer, so think of specific instances where your problem-solving abilities made a difference.
✨Communicate Effectively
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to refine your communication skills and ensure you can convey complex information simply.
✨Emphasise Your Customer Focus
LabLogic Systems Ltd values a customer-focused approach, so be prepared to discuss how you've provided excellent service in the past. Share stories that highlight your commitment to customer satisfaction and how you’ve built positive relationships in your previous roles.