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- Tasks: Support sales operations and assist the Sales Director with administrative tasks.
- Company: Join LabLogic Systems, a leader in Life Science and Radiation Safety sectors.
- Benefits: Enjoy 24 days holiday, private medical insurance, and team-building trips to Center Parcs.
- Why this job: Be part of a supportive team culture in a globally recognised company with growth opportunities.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in Microsoft Excel required.
- Other info: Entry-level position with potential for career advancement in a dynamic environment.
The predicted salary is between 27000 - 42000 £ per year.
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Group Human Resources Manager for the LabLogic Group
The Company
At LabLogic Systems Ltd, we\’re pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We\’re committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it\’s a rewarding journey in a globally acclaimed organisation.
The Role
This is an exciting opportunity for a proactive and detail-oriented professional to play a crucial role in LabLogic Group’s sales operations and executive support functions specifically across the UK, US, French, and German teams. This role involves handling sales-related administrative tasks, ensuring effective communication internally and externally, and providing executive support to the Sales Director and management team to streamline operations.
This position is essential for maintaining smooth sales operations, strengthening distributor relationships, and driving process improvements as the company continues to expand.
Responsibilities
- Monitor CRM usage ensuring data accuracy, dashboard maintenance, and the development of new proposal templates/user guides, while supporting CRM feature testing and system troubleshooting.
- Manage and update the internal price list, ensuring new products are added with proper details and supplier price list updates are implemented.
- Conduct an annual review of internal pricing and issue an updated Distributor Price List.
- Monitor incoming sales enquiries, providing first-line response and logging them in the CRM based on product interest.
- Collaborate with the sales team on tenders, procurements, and large projects, and assist with administering tender responses.
- Provide comprehensive support to the Sales Director, managing scheduling, communications, inbox, CRM data, and task follow-ups to ensure timely responses and efficient operations.
- Provide timely updates and communications to distributors, oversee onboarding for new distributors, and track distributor agreements and documentation.
The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.
Requirements
- Highly organised, with the ability to manage multiple tasks efficiently.
- Strong administrative skills and attention to detail.
- Excellent communication skills across multiple platforms.
- Ability to manage upwards and ensure timely responses from management.
- Strong customer service skills when liaising with distributors and clients.
- Technologically proficient with the ability to quickly learn new systems.
- Proficiency in Microsoft Excel.
- Adaptable and open to change.
- Experience in systems management and process development.
- Strong problem-solving skills with the ability to think proactively.
We invest in our people
- You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas
- UK team building weekend at Center Parcs for employees and their families to attend
- Private medical insurance with BUPA
- Employee Assistance Programme
- Scottish Widows pension scheme
- Death in service policy
- Exclusive access to a holiday home in Scarborough
- On-site gym
- Cycle to work scheme
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative and Sales
Industries
Software Development
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Sales Support Coordinator employer: LabLogic Systems
Contact Detail:
LabLogic Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Familiarise yourself with LabLogic Systems and their core values. Understanding their commitment to excellence and customer focus will help you align your approach during interviews and discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Brush up on your CRM skills, as this role heavily involves managing CRM data and ensuring accuracy. Being able to demonstrate your proficiency in CRM systems during conversations can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles. Providing specific examples of how you’ve streamlined processes or improved efficiency will resonate well with the hiring team.
✨Tip Number 4
Showcase your communication skills by being proactive in reaching out to the hiring team. A thoughtful message expressing your enthusiasm for the role can make a positive impression and demonstrate your initiative.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Sales Support Coordinator position. Tailor your application to highlight how your skills and experiences align with what LabLogic Systems is looking for.
Craft a Tailored CV: Create a CV that specifically addresses the key skills mentioned in the job description, such as strong administrative skills, attention to detail, and customer service abilities. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your organisational skills and ability to manage multiple tasks efficiently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at LabLogic Systems
✨Show Your Organisational Skills
As a Sales Support Coordinator, being organised is key. Prepare examples of how you've managed multiple tasks efficiently in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Highlight Your Communication Skills
Excellent communication is crucial for this position. Be ready to discuss how you've effectively communicated with teams or clients in previous roles. Use specific examples to illustrate your points.
✨Demonstrate Technological Proficiency
Since the role requires proficiency in CRM systems and Microsoft Excel, be prepared to talk about your experience with these tools. If possible, mention any specific projects where you used technology to improve processes.
✨Emphasise Customer Service Experience
Strong customer service skills are essential for liaising with distributors and clients. Share instances where you've gone above and beyond to assist customers, showcasing your commitment to excellent service.
