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- Tasks: Join our team as a Field Services Engineer, providing technical support and training to customers.
- Company: LabLogic Systems Ltd is a leader in Life Science and Radiation Safety, known for its positive work culture.
- Benefits: Enjoy 24 days holiday, private medical insurance, and team-building trips to Center Parcs.
- Why this job: Be part of a supportive team in a globally acclaimed company with exciting travel opportunities.
- Qualifications: Experience with HPLC or Liquid Scintillation Counting is essential; strong communication skills are a must.
- Other info: This role involves extensive travel within the UK and abroad, perfect for adventurous spirits!
The predicted salary is between 36000 - 60000 £ per year.
At LabLogic Systems Ltd, we are pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We are committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it is a rewarding journey in a globally acclaimed organisation.
We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role. The position would suit someone looking for a career in scientific field service work or to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines. The position will be based out of our Sheffield office.
Responsibilities
- On-site installation and operator training of instruments and software
- Preventative maintenance and qualification (IQ/OQ)
- Diagnosis and repair of systems
- Pre- and post-sales support
- Scheduling and prioritising of service jobs
- Effective communication with customers
- Assist as needed with product demonstrations
- Prepare/submit service reports to customers
The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.
Requirements
Essential
- Industry experience working with Liquid Chromatography (HPLC) or Liquid Scintillation Counting
- Full driving licence
- Willingness to travel extensively
- Highly motivated and have strong problem-solving abilities
- Excellent verbal and written communications skills
- Able to work independently
- Computer experience and proficiency
Desirable
- Relevant experience in the Pharmaceutical or Nuclear Medicine industries
- Experience of working with radioactivity would be an advantage
We invest in our people
- You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas
- UK team building weekend at Center Parcs for employees and their families to attend
- Private medical insurance with BUPA
- Employee Assistance Programme
- Scottish Widows pension scheme
- Death in service policy
- Exclusive access to a holiday home in Scarborough
- On-site gym
- Gym membership scheme
- Cycle to work scheme
To apply, please apply by completing the short application form or emailing HR@lablogic.com for more information.
Contact Detail:
LabLogic Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer (Sheffield)
✨Tip Number 1
Familiarise yourself with LabLogic Systems Ltd and their core values. Understanding their commitment to excellence and customer focus will help you align your approach during interviews and discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any relevant experience you have with Liquid Chromatography (HPLC) or Liquid Scintillation Counting. Be prepared to discuss specific examples of how you've used these skills in previous roles, as this will demonstrate your technical expertise.
✨Tip Number 3
Prepare to discuss your problem-solving abilities and provide examples of challenges you've faced in the field. This role requires strong analytical skills, so showcasing your ability to diagnose and repair systems will be crucial.
✨Tip Number 4
Since the role involves extensive travel, be ready to express your willingness and enthusiasm for this aspect. Share any past experiences where you've successfully managed travel for work, as it shows your adaptability and commitment to the job.
We think you need these skills to ace Field Services Engineer (Sheffield)
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with LabLogic Systems Ltd's core values and work culture. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in Liquid Chromatography (HPLC) or Liquid Scintillation Counting. Emphasise any technical support or training roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your problem-solving abilities. Mention your willingness to travel and how you can contribute to their customer-focused approach.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Clear and effective communication is key, so ensure your writing is polished and professional.
How to prepare for a job interview at LabLogic Systems
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of Liquid Chromatography (HPLC) and Liquid Scintillation Counting. Be prepared to discuss your hands-on experience and how it relates to the role, as technical expertise is crucial for a Field Services Engineer.
✨Show Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled challenges in previous roles. Highlight your problem-solving abilities, especially in a field service context, as this will demonstrate your capability to handle on-site issues effectively.
✨Emphasise Communication Skills
Since effective communication with customers is key, prepare to discuss how you've successfully interacted with clients in the past. Think of specific instances where your communication made a difference in customer satisfaction or project outcomes.
✨Demonstrate Your Willingness to Travel
As the role involves extensive travel, express your enthusiasm for this aspect. Share any relevant experiences that showcase your adaptability and willingness to work in various locations, both within the UK and internationally.
