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- Tasks: Join our team as a Field Services Engineer, providing technical support and training to customers.
- Company: LabLogic Systems Ltd is a leader in Life Science and Radiation Safety, known for its positive culture.
- Benefits: Enjoy 24 days holiday, private medical insurance, and fun team-building trips like Center Parcs.
- Why this job: Be part of a supportive team in a globally acclaimed company with exciting travel opportunities.
- Qualifications: Experience with HPLC or Liquid Scintillation Counting is essential; strong problem-solving skills are a must.
- Other info: This role involves extensive travel within the UK and abroad, perfect for adventurous spirits!
The predicted salary is between 36000 - 60000 £ per year.
The Company
At LabLogic Systems Ltd, we are pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We are committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it is a rewarding journey in a globally acclaimed organisation.
The Role
We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role. The position would suit someone looking for a career in scientific field service work or to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines. The position will be based out of our Sheffield office.
Responsibilities
- On-site installation and operator training of instruments and software
- Preventative maintenance and qualification (IQ/OQ)
- Diagnosis and repair of systems
- Pre- and post-sales support
- Scheduling and prioritising of service jobs
- Effective communication with customers
- Assist as needed with product demonstrations
- Prepare/submit service reports to customers
The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.
Requirements
Essential
- Industry experience working with Liquid Chromatography (HPLC) or Liquid Scintillation Counting
- Full driving licence
- Willingness to travel extensively
- Highly motivated and have strong problem-solving abilities
- Excellent verbal and written communications skills
- Able to work independently
- Computer experience and proficiency
Desirable
- Relevant experience in the Pharmaceutical or Nuclear Medicine industries
- Experience of working with radioactivity would be an advantage
We invest in our people
You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas
- UK team building weekend at Center Parcs for employees and their families to attend
- Private medical insurance with BUPA
- Employee Assistance Programme
- Scottish Widows pension scheme
- Death in service policy
- Exclusive access to a holiday home in Scarborough
- On-site gym
- Gym membership scheme
- Cycle to work scheme
To apply
Please apply by completing the short application form or emailing for more information.
Contact Detail:
LabLogic Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Familiarise yourself with LabLogic Systems Ltd and their core values. Understanding their commitment to excellence and customer focus will help you align your approach during interviews and discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any relevant experience you have with Liquid Chromatography (HPLC) or Liquid Scintillation Counting. Be prepared to discuss specific instances where you've successfully used these skills in a practical setting, as this will demonstrate your technical competence.
✨Tip Number 3
Prepare to discuss your problem-solving abilities in detail. Think of examples where you've diagnosed and repaired systems or provided technical support, as this will be crucial for the role of a Field Services Engineer.
✨Tip Number 4
Since the role involves extensive travel, be ready to express your willingness and enthusiasm for this aspect. Share any previous experiences of working in similar environments or travelling for work, as it shows your adaptability and readiness for the job.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with LabLogic Systems Ltd's core values and culture. Highlight how your personal values align with their commitment to excellence, accountability, and customer focus in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, particularly in Liquid Chromatography (HPLC) or Liquid Scintillation Counting. Emphasise any technical support or training roles you've held, as well as your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the Field Services Engineer role. Discuss your willingness to travel and how your background makes you a suitable candidate for supporting niche product lines.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication skills shine through in both your CV and cover letter.
How to prepare for a job interview at LabLogic Systems
✨Show Your Passion for the Industry
LabLogic Systems Ltd values passion and drive. Make sure to express your enthusiasm for the Life Science and Nuclear Medicine sectors during the interview. Share any relevant experiences that highlight your commitment to these fields.
✨Demonstrate Problem-Solving Skills
As a Field Services Engineer, strong problem-solving abilities are essential. Prepare examples of past challenges you've faced in technical roles and how you resolved them. This will showcase your capability to handle the responsibilities of the position.
✨Highlight Communication Skills
Effective communication is key in this role, especially when dealing with customers. Be ready to discuss how you've successfully communicated complex information in previous jobs, whether through training or support.
✨Prepare for Travel Discussions
Since the role involves extensive travel, be prepared to discuss your willingness and ability to travel both within the UK and internationally. Highlight any previous experiences that demonstrate your adaptability and readiness for such commitments.
