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For Companies At a Glance
- Tasks: Provide technical support and training in the radiopharmaceutical sector while travelling across the UK and beyond.
- Company: Join LabLogic Systems Ltd, a pioneering company in Life Science and Nuclear Medicine.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and team-building trips.
- Other info: Dynamic work environment with excellent career development opportunities and a family-like culture.
- Why this job: Kickstart your career in scientific field service with a supportive and innovative team.
- Qualifications: Experience with Liquid Chromatography and strong problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Company
At LabLogic Systems Ltd, we're pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We're committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it's a rewarding journey in a globally acclaimed organisation.
The Role
We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers in the radiopharmaceutical/ nuclear medicine sector. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role. When not travelling you will be expected to be based in our Sheffield office. The position would suit someone who is looking for a career in scientific field service work, including those looking to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines.
Responsibilities
- Customer site delivery of: Installation and operator training on instruments and software
- Preventative maintenance Qualifications (IQ/OQ/RQ)
- Diagnosis and repair of systems
- Supporting customers and distributors remotely
- Efficient management of schedule and workload
- Effective communication with customers and colleagues
- Assist as needed with product demonstrations
- Preparation/submission of service reports to customers
The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.
Requirements
Essential
- Industry experience working with Liquid Chromatography (HPLC)
- Full driving licence
- Willingness to travel extensively
- Highly motivated and have strong problem-solving abilities
- Excellent verbal and written communications skills
- A commitment to providing a high level of customer service
- Able to work independently without supervision in high-pressure environments
- Computer experience and proficiency
Desirable
- Relevant experience in the radiopharmaceutical industry, ideally within PET QC
- Experience of working with radioactivity
What we offer
- Career development and professional growth opportunities.
- Competitive salary.
- You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas.
- UK team building weekend at Center Parcs for employees and their families to attend.
- Private medical insurance with BUPA.
- Scottish Widows pension scheme.
- Death in service policy.
- On-site gym.
- Gym membership scheme.
- Cycle to work scheme.
Field Service Engineer- Radiopharmaceutical Industry employer: LabLogic Systems
Contact Detail:
LabLogic Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer- Radiopharmaceutical Industry
✨Tip Number 1
Network like a pro! Reach out to current or former employees at LabLogic Systems Ltd on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills related to Liquid Chromatography and radiopharmaceuticals. We want to see your passion and expertise shine through, so practice explaining complex concepts in simple terms.
✨Tip Number 3
Show us your customer service skills! Think of examples where you've gone above and beyond for a customer. We love candidates who are not just technically savvy but also genuinely care about client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at LabLogic Systems Ltd.
We think you need these skills to ace Field Service Engineer- Radiopharmaceutical Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with Liquid Chromatography and any relevant skills that match our requirements. We want to see how your background fits into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the radiopharmaceutical industry and why you’re excited about joining LabLogic Systems. Let us know how you can contribute to our customer-focused culture.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide excellent customer service under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at LabLogic Systems
✨Know Your Stuff
Make sure you brush up on your knowledge of Liquid Chromatography (HPLC) and the radiopharmaceutical industry. Familiarise yourself with common issues and solutions in the field, as well as the specific products LabLogic Systems Ltd offers. This will show that you're not just interested in the role but also understand the technical aspects involved.
✨Showcase Your Customer Service Skills
Since this role is heavily customer-focused, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you went above and beyond to help a client or resolve an issue. This will demonstrate your commitment to the company's core values.
✨Prepare for Travel Questions
Given the extensive travel required for this position, be ready to talk about your flexibility and willingness to travel. Share any past experiences where you've had to manage your schedule effectively while on the road, and how you handle working independently in different environments.
✨Communicate Clearly
Effective communication is key in this role, so practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully. This will not only showcase your verbal skills but also reflect your ability to engage with customers and colleagues alike.