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For Companies At a Glance
- Tasks: Provide technical support and training while travelling to customer sites across the UK and beyond.
- Company: Join LabLogic Systems Ltd, a leader in Life Science and Radiation Safety with a supportive culture.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and team-building trips.
- Other info: Dynamic role with opportunities for travel and professional development in a globally acclaimed organisation.
- Why this job: Kickstart your career in scientific field service with a company that values growth and teamwork.
- Qualifications: Experience with Liquid Chromatography and strong problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Company
At LabLogic Systems Ltd, we are pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We are committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it is a rewarding journey in a globally acclaimed organisation.
The Role
We are looking for a field service engineer to join our busy service team, providing field service, technical support, software support and operator training to our customers. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role. When not travelling you will be expected to be based in our Sheffield office. The position would suit someone who is looking for a career in scientific field service work, including those looking to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines.
Responsibilities
- Customer site delivery of:
- Installation and operator training on instruments and software
- Preventative maintenance Qualifications (IQ/OQ/RQ)
- Diagnosis and repair of systems
- Supporting customers and distributors remotely
- Efficient management of schedule and workload
- Effective communication with customers and colleagues
- Assist as needed with product demonstrations
- Preparation/submission of service reports to customers
The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.
Requirements
Essential
- Industry experience working with Liquid Chromatography (HPLC)
- Full driving licence
- Willingness to travel extensively
- Highly motivated and have strong problem-solving abilities
- Excellent verbal and written communications skills
- A commitment to providing a high level of customer service
- Able to work independently without supervision in high-pressure environments
- Computer experience and proficiency
Desirable
- Relevant experience in the Pharmaceutical or Nuclear Medicine industries
- Experience of working with radioactivity
What we offer
- Career development and professional growth opportunities.
- Competitive salary.
- You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas.
- UK team building weekend at Center Parcs for employees and their families to attend.
- Private medical insurance with BUPA.
- Scottish Widows pension scheme.
- Death in service policy.
- On-site gym.
- Gym membership scheme.
- Cycle to work scheme.
Field Service Engineer employer: LabLogic Systems
Contact Detail:
LabLogic Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching LabLogic Systems Ltd and understanding their core values. Show us how your skills and experiences align with our customer-focused approach and commitment to excellence. Tailor your responses to reflect our culture!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your problem-solving abilities and how you can contribute to our team’s success in providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our amazing team at LabLogic Systems Ltd.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the field service engineer role shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about working in the Life Science and Nuclear Medicine sectors.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially with Liquid Chromatography (HPLC). We love seeing how your background aligns with our needs, so don’t be shy about showcasing your skills!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and get straight to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows that you’re keen on joining LabLogic Systems Ltd. Plus, it makes the whole process smoother for everyone!
How to prepare for a job interview at LabLogic Systems
✨Know Your Stuff
Make sure you brush up on your knowledge of Liquid Chromatography (HPLC) and any relevant experience in the Pharmaceutical or Nuclear Medicine industries. Being able to discuss specific technologies and how they relate to the role will show that you're not just interested, but also knowledgeable.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in high-pressure environments. LabLogic Systems Ltd values strong problem-solving abilities, so demonstrating your thought process and solutions can really set you apart.
✨Communicate Clearly
Since effective communication is key in this role, practice articulating your thoughts clearly and concisely. Whether it's discussing technical details or explaining complex concepts, being able to communicate well with customers and colleagues is crucial.
✨Emphasise Customer Focus
LabLogic Systems Ltd prides itself on being customer-focused, so be ready to share instances where you've gone above and beyond for a customer. Highlighting your commitment to providing excellent service will resonate well with the interviewers.