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- Tasks: Lead the maintenance and operations of Salesforce for Labcorp's Biopharma team.
- Company: Labcorp is a global leader in innovative laboratory services, impacting health worldwide.
- Benefits: Enjoy flexible work hours, a supportive leave policy, and extensive training opportunities.
- Why this job: Combine your passion for technology and sales while making a real difference in healthcare.
- Qualifications: Bachelor's degree and 3+ years of Salesforce experience required; certifications preferred.
- Other info: Join a company recognised as one of the World's Best Employers by Forbes.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Senior Salesforce Administrator – \” Global life-science leader\”
Join to apply for the Senior Salesforce Administrator – \” Global life-science leader\” role at Labcorp
Senior Salesforce Administrator – \” Global life-science leader\”
Join to apply for the Senior Salesforce Administrator – \” Global life-science leader\” role at Labcorp
Get AI-powered advice on this job and more exclusive features.
Title: Senior Salesforce Administrator
Locations: UK
Type: home-based
Position type: Full-time, permanent role
About Labcorp
We are a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development laboratory capabilities, our 60,000+ employees combine cutting-edge innovation, science and technology to solve some of today’s biggest health challenges, accelerate life-changing healthcare breakthroughs and impact lives around the world.
About The Role
Working as part of the Commercial Operations team the Senior System Administrator will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that are needed to support these efforts. The position will also provide end-user support for all system users and requires both technical and business knowledge.
- The role is part of the Commercial Operations Team which ensures that the Labcorp Biopharma Laboratory Service (BLS) Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients.
- A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology.
- Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting and administrative support.
- Responsible for establishing and maintaining relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
- Serve as the Salesforce Administrator technical lead on commercial projects. Responsible for reviewing the business requirements and translating these into functional requirements.
- Facilitate and support the Salesforce.com Governance Process for Labcorp BLS.
- Demonstrated understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory and Internet Information Server (IIS)
- Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization
- Effective communication skills to help internally “sell” and “service” the user group, including training requirements and system benefits
About You
To be successful for this position you must have the following criteria:
- Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
- Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, Powerpoint)
- Demonstrated ability to plan, multi-task and prioritize
- Demonstrated teamwork, communication (written and verbal), and organizational skills
- Ability to work to deadlines
- Strong analytical skills
- Positive attitude and sense of urgency;
Your Qualification
- Bachelor’s degree required in a related field or equivalent work experience;
- 3 years’ minimum experience working with Salesforce or equivalent application experience;
- Salesforce Administrator Certification
- Salesforce Advanced Administrator Certification
- Experience working with a B2B sales organization.
- Salesforce Platform App Builder Certification- Preferred
- Salesforce Sales Cloud Consultant Certification – Preferred
- Ideally experience in life science industry;
What You Will Find At Labcorp
- Work-life balance: At Labcorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. Work days are usually from Monday to Friday with flexible work timings.
- Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset. Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.
Why Us
- Labcorp, a global leader in natural sciences, is a company committed to improving health and providing clear, confident solutions through its research into diagnosis and drug offerings.
- Labcorp supported the pharmaceutical industry develop more medicines worldwide than any other company, including the top 50 best-selling drugs on the market today.
- We are also the world´s biggest Central Lab, generating more clinical trial data than all other central laboratories combined.
- Our Early Phase Solutions have proved to shave off 30 % time from lead candidate to Proof of Concept.
- Labcorp were the first in receiving FDA approval to perform COVID19 tests using an at-home collection kit.
- Labcorp have been named by Forbes as one of the World\’s Best Employers 2020.
- Join us and see why we are uniquely positioned to offer you not only a job, but a stable, long-term international career, and why more than 90% of the top 20 global pharmaceutical companies are repeat customers.
Labcorp Is Proud To Be An Equal Opportunity Employer
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
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Seniority level
Mid-Senior level
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Employment type
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Hospitals and Health Care
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Senior Salesforce Administrator - \" Global life-science leader\" employer: Labcorp
Contact Detail:
Labcorp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Administrator - \" Global life-science leader\"
✨Tip Number 1
Familiarise yourself with Labcorp's mission and values. Understanding their commitment to improving health through innovative laboratory services will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Labcorp, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your Salesforce skills, particularly in areas relevant to the life sciences sector. Being able to discuss specific functionalities and how they apply to Labcorp's operations will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with B2B sales organisations. Highlighting your understanding of sales processes and how Salesforce can enhance these operations will resonate well with the hiring team.
We think you need these skills to ace Senior Salesforce Administrator - \" Global life-science leader\"
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Salesforce and any certifications you hold. Emphasise your technical skills and previous roles that align with the responsibilities of a Senior Salesforce Administrator.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Labcorp. Mention specific projects or experiences that demonstrate your ability to manage Salesforce systems and support users effectively.
Highlight Relevant Skills: Clearly outline your customer service skills, attention to detail, and ability to work under pressure. Use examples from your past work to illustrate how these skills have contributed to your success in similar roles.
Showcase Your Knowledge of the Industry: If you have experience in the life sciences sector, make sure to mention it. Discuss how your background can help Labcorp meet its commercial needs and contribute to their mission of improving health outcomes.
How to prepare for a job interview at Labcorp
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce, especially any certifications you hold. Be prepared to discuss specific projects where you've successfully implemented or managed Salesforce solutions, as this will demonstrate your technical proficiency.
✨Understand Labcorp's Mission
Familiarise yourself with Labcorp's role in the life sciences industry and their commitment to improving health. This knowledge will help you align your answers with their values and show that you're genuinely interested in contributing to their mission.
✨Prepare for Technical Questions
Expect questions that assess your technical skills related to Salesforce and other tools mentioned in the job description, such as SQL Server and Microsoft Exchange. Brush up on these areas and be ready to explain how you've used them in past roles.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with various teams, it's crucial to showcase your communication abilities. Prepare examples of how you've effectively communicated complex information to non-technical stakeholders, which will illustrate your capability to 'sell' and 'service' the user group.
