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For Companies At a Glance
- Tasks: Manage helpdesk requests and coordinate services for a leading healthcare organisation.
- Company: Join Labcorp, a top contract research organisation making a real difference in healthcare.
- Benefits: Full-time role with potential part-time options, competitive salary, and inclusive culture.
- Why this job: Be part of a team that supports the development of life-saving medicines and devices.
- Qualifications: Experience in helpdesk or facilities coordination, strong communication skills, and IT proficiency.
- Other info: Dynamic work environment with opportunities for growth and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Labcorp Huntingdon, England, United Kingdom
Overview
Join to apply for the Facilities Helpdesk Coordinator role at Labcorp
This role is a full-time onsite position at Labcorp in Alconbury, Cambridgeshire. We would consider part-time (4 days) for the right candidate.
As a leading contract research organization (CRO), Labcorp provides comprehensive drug development solutions for a range of industries. Labcorp has helped pharmaceutical and biotech companies bring to market 100% of the top 50 best selling drugs. Chances are, you or someone you know has benefitted from a medicine or medical device that Labcorp helped develop.
Info for applicants: Do you have prior experience in a helpdesk, contracts or facilities coordinator role? Do you have experience using CAFM, CMMS or related systems?
Responsibilities
- Manage daily helpdesk requests through the CMMS system
- Coordinate services contracts and assist with procurement and renewals
- Monitor the facilities helpdesk, respond to email and telephone enquiries and triage tasks as required
- Raise helpdesk requests for relevant departments or contractors
- Maintain the central database of purchase requisitions raised by facilities
- Update and manage the annual contractor scheduling for preventative maintenance
- Undertake administrative tasks as required by facilities management
What We Need From You
- Prior experience in a helpdesk or facilities coordinator role, ideally within a corporate environment
- Prior experience coordinating service contracts
- Excellent communications and interpersonal skills with various stakeholders
- Ideally you will hold experience with CAFM/CMMS systems; however strong IT skills will be considered
Labcorp Is Proud To Be An Equal Opportunity Employer
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply.
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Senioritiе level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Hospitals and Health Care
Referrals increase your chances of interviewing at Labcorp by 2x
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Facilities Helpdesk Coordinator employer: Labcorp
Contact Detail:
Labcorp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Labcorp. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching Labcorp and their work in drug development. Knowing their projects and values will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to helpdesk and facilities coordination. Think about your past experiences and how they relate to the job description – this will help you articulate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on joining the team at Labcorp.
We think you need these skills to ace Facilities Helpdesk Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Helpdesk Coordinator role. Highlight your relevant experience in helpdesk or facilities coordination, and don’t forget to mention any specific systems like CAFM or CMMS that you’ve used.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share your passion for facilities management and how your skills can benefit Labcorp.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to showcase your excellent communication skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Labcorp
✨Know Your Systems
Familiarise yourself with CAFM and CMMS systems before the interview. If you have experience with these tools, be ready to discuss specific examples of how you've used them in previous roles. If not, brush up on their functionalities and think about how your strong IT skills can translate into using these systems effectively.
✨Showcase Your Communication Skills
As a Facilities Helpdesk Coordinator, you'll need to communicate with various stakeholders. Prepare examples that highlight your excellent communication and interpersonal skills. Think of situations where you successfully managed enquiries or triaged tasks, and be ready to share those stories.
✨Understand the Role's Responsibilities
Review the job description thoroughly and understand the key responsibilities. Be prepared to discuss how your prior experience aligns with managing helpdesk requests, coordinating service contracts, and undertaking administrative tasks. This shows that you’re not just interested in the role but also understand what it entails.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, or how success is measured in this role. This not only demonstrates your interest but also helps you gauge if Labcorp is the right fit for you.
