At a Glance
- Tasks: Support the Building Control team with administrative and technical tasks to ensure safety and compliance.
- Company: Join Tunbridge Wells Borough Council, a community-focused local authority.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for training and career advancement.
- Why this job: Be at the heart of building safety and contribute to your community's growth.
- Qualifications: Customer service experience, strong organisational skills, and a keen willingness to learn.
The predicted salary is between 28420 - 28420 € per year.
About
Make a real impact on our Borough’s built environment. Are you organised, customer‐focused and keen to build a career in a technical local authority service? Join Tunbridge Wells Borough Council as a Building Control Technical Assistant and play a key role in keeping our borough safe, compliant and thriving. This is a fantastic opportunity to be at the heart of a busy Building Control service, supporting technical professionals, engaging with applicants, contractors and members of the public, and undertaking formal learning about the role of Building Control.
What you’ll be doing:
As a vital member of our Building Control team, you’ll provide high quality administrative and technical support across a wide range of activities. Your work will make a direct contribution to the standards of building work in our borough and our service performance.
- Acting as a first point of contact for applicants, agents and contractors by phone and email, delivering a friendly, efficient and professional service
- Processing Building Control applications, ensuring information is complete, accurate and ready for validation
- Creating and maintaining electronic and paper job files, scanning and uploading documents, and keeping records up to date
- Issuing Completion Certificates, processing Initial Notices and associated Final Certificates, and processing Competent Person Notifications
- Processing Demolition Notices and carrying out all necessary consultations
- Logging dangerous structure notifications and carrying out any research needed
- Calculating standard work fees, raising fee requests, monitoring payments and liaising with applicants to resolve any fee queries
- Carrying out research and responding to requests for property histories and document copies
- Supporting the team managers and registered building inspectors to meet performance targets and deliver a responsive, high‐quality service
You’ll also have the chance to develop your understanding of building regulations and construction processes, with support and training provided.
Essential qualifications/skills
We’re looking for someone who enjoys working with people, takes pride in accuracy and organisation, and is keen to learn. Essential skills and experience include:
- Experience working in a customer service or public‐facing role
- Confidence communicating clearly and professionally by phone, email and in writing
- Strong organisational skills and the ability to manage competing priorities
- Excellent attention to detail and numerical accuracy when working with plans, figures and data
- Good IT skills, including Microsoft 365 and database systems
- A positive, proactive approach and the ability to work well both independently and as part of a team
- Educated to A‐level standard or equivalent
Desirable qualifications/skills
Experience in a technical or construction‐related environment, particularly within Building Control or local government.
Tunbridge Wells Borough Council - Building Control Technical Assistant employer: LABC (Local Authority Building Control)
Tunbridge Wells Borough Council is an exceptional employer that prioritises the development of its staff while making a significant impact on the local community. With a supportive work culture that values collaboration and professional growth, employees benefit from comprehensive training opportunities in a dynamic environment. Located in the picturesque Tunbridge Wells, this role offers a chance to contribute to the borough's safety and compliance, all while enjoying a fulfilling career in public service.
Contact Detail:
LABC (Local Authority Building Control) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tunbridge Wells Borough Council - Building Control Technical Assistant
✨Tip Number 1
Get to know the company! Research Tunbridge Wells Borough Council and understand their values and projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and technical skills. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed competing priorities in past roles. This will demonstrate that you can handle the busy environment of the Building Control team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar.
We think you need these skills to ace Tunbridge Wells Borough Council - Building Control Technical Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Building Control Technical Assistant. We want to see how you can make a real impact on our borough’s built environment!
Show Off Your Customer Service Skills:Since this role involves engaging with applicants, contractors, and the public, it’s crucial to showcase your customer service experience. We love candidates who can communicate clearly and professionally, so don’t hold back!
Be Organised and Detail-Oriented:This job requires strong organisational skills and attention to detail. When writing your application, give examples of how you've managed competing priorities and maintained accuracy in your previous roles. We appreciate a proactive approach!
Apply Through Our Website:Don’t forget to submit your application through the Tunbridge Wells Borough Council website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at LABC (Local Authority Building Control)
✨Know Your Stuff
Familiarise yourself with the basics of building control and local authority services. Brush up on relevant regulations and processes, as this will show your genuine interest in the role and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves engaging with applicants and contractors, prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled queries or resolved issues effectively to demonstrate your people skills.
✨Organise Your Thoughts
With a focus on accuracy and organisation, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses during the interview, especially when discussing your organisational skills and attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the Building Control team and the challenges they face. This not only shows your enthusiasm for the role but also helps you gauge if the position aligns with your career goals. It’s a win-win!
