At a Glance
- Tasks: Support the Building Control team with administrative and technical tasks to ensure safety and compliance.
- Company: Join Tunbridge Wells Borough Council, a community-focused local authority.
- Benefits: Competitive salary of £28,420, professional development, and a chance to make a difference.
- Other info: Great opportunity for career growth in a supportive and dynamic team.
- Why this job: Be at the heart of building safety and contribute to your community's thriving environment.
- Qualifications: Customer service experience, strong organisational skills, and a keen willingness to learn.
The predicted salary is between 28420 - 28420 £ per year.
Make a real impact on our Borough’s built environment
Are you organised, customer‐focused and keen to build a career in a technical local authority service? Join Tunbridge Wells Borough Council as a Building Control Technical Assistant and play a key role in keeping our borough safe, compliant and thriving. This is a fantastic opportunity to be at the heart of a busy Building Control service, supporting technical professionals, engaging with applicants, contractors and members of the public, and undertaking formal learning about the role of Building Control.
What you’ll be doing:
As a vital member of our Building Control team, you’ll provide high quality administrative and technical support across a wide range of activities. Your work will make a direct contribution to the standards of building work in our borough and our service performance.
Your role will include:
- Acting as a first point of contact for applicants, agents and contractors by phone and email, delivering a friendly, efficient and professional service
- Processing Building Control applications, ensuring information is complete, accurate and ready for validation.
- Creating and maintaining electronic and paper job files, scanning and uploading documents, and keeping records up to date
- Issuing Completion Certificates, processing Initial Notices and associated Final Certificates, and processing Competent Person Notifications
- Processing Demolition Notices and carrying out all necessary consultations
- Logging dangerous structure notifications and carrying out any research needed
- Calculating standard work fees, raising fee requests, monitoring payments and liaising with applicants to resolve any fee queries
- Carrying out research and responding to requests for property histories and document copies
- Supporting the team managers and registered building inspectors to meet performance targets and deliver a responsive, high‐quality service
- You’ll also have the chance to develop your understanding of building regulations and construction processes, with support and training provided.
What we’re looking for:
We’re looking for someone who enjoys working with people, takes pride in accuracy and organisation, and is keen to learn. Essential skills and experience include:
- Experience working in a customer service or public‐facing role
- Confidence communicating clearly and professionally by phone, email and in writing
- Strong organisational skills and the ability to manage competing priorities
- Excellent attention to detail and numerical accuracy when working with plans, figures and data
- Good IT skills, including Microsoft 365 and database systems
- A positive, proactive approach and the ability to work well both independently and as part of a team
- Educated to A‐level standard or equivalent
Desirable:
Experience in a technical or construction‐related environment, particularly within Building Control or local government.
Tunbridge Wells Borough Council - Building Control Technical Assistant in Kent employer: LABC (Local Authority Building Control)
Tunbridge Wells Borough Council is an exceptional employer that prioritises the development of its staff while making a significant impact on the local community. With a supportive work culture, comprehensive training opportunities, and a commitment to maintaining high standards in the built environment, employees can thrive in their roles and contribute meaningfully to the borough's safety and compliance. Join us in a dynamic team where your contributions are valued and your career can flourish in a vibrant and engaging setting.
Contact Details:
LABC (Local Authority Building Control) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tunbridge Wells Borough Council - Building Control Technical Assistant in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tunbridge Wells Borough Council. Understand their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Building Control Technical Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the interview. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Tunbridge Wells Borough Council - Building Control Technical Assistant in Kent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Building Control Technical Assistant. We want to see how you can make a real impact on our borough’s built environment!
Show Off Your Customer Service Skills:Since this role involves engaging with applicants, contractors, and the public, it’s crucial to showcase your customer service experience. We love candidates who can communicate clearly and professionally, so don’t hold back!
Be Organised and Detail-Oriented:This job requires strong organisational skills and attention to detail. When writing your application, give examples of how you've managed competing priorities and maintained accuracy in your previous roles. We appreciate a proactive approach!
Apply Through Our Website:Don’t forget to submit your application through the Tunbridge Wells Borough Council website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at LABC (Local Authority Building Control)
✨Know Your Stuff
Familiarise yourself with the basics of building control and local authority services. Brush up on relevant regulations and processes, as this will show your genuine interest in the role and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves engaging with applicants and contractors, prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled queries or resolved issues effectively to demonstrate your people skills.
✨Organise Your Thoughts
With a focus on accuracy and organisation, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses during the interview, especially when discussing your organisational skills and attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the Building Control team and the challenges they face. This not only shows your enthusiasm for the role but also helps you gauge if the position aligns with your career goals. It’s a win-win!
