Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage daily operations for facilities soft services and ensure smooth business efficiency.
- Company: Join Labcorp, a leading contract research organisation making a real impact in healthcare.
- Benefits: Enjoy competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a team that supports the development of life-changing medicines and devices.
- Qualifications: Experience in facilities management and strong supervisory skills are essential.
- Other info: Dynamic role with travel opportunities and a focus on innovation and process improvement.
The predicted salary is between 36000 - 60000 £ per year.
Are you experienced within soft services or facilities management? Do you have proven supervisory experience? If you answered YES, then come and join our Soft Services team, at our site in Eye, Suffolk! As a leading contract research organization (CRO), Labcorp provides comprehensive drug development solutions for a range of industries. Labcorp has helped pharmaceutical and biotech companies bring to market 100% of the top 50 best selling drugs. Chances are, you or someone you know has benefitted from a medicine or medical device that Labcorp helped develop.
In this role, you will manage the daily operations for facilities soft services across your designated sites to ensure smooth business operations and efficiency. As part of this role, it will include some travel to other UK sites.
As a Soft Services Operations Manager at Labcorp you will:
- Develop facilities soft service lines at Eye and Shardlow sites, and work in conjunction with other UK and European sites to ensure a timely, professional and quality service is delivered to the sites.
- Ensure 3rd party contractors provide daily services (including waste, cleaning, pest control and catering services) in a professional and compliant manner.
- Lead the Eye and Shardlow security teams and collaborate with UK/EU security lead to ensure alignment of strategy.
- Onboard soft services in TMS, leveraging the system to generate a consistent set of KPIs for the service and the whole region.
- Collaborate with site facilities teams (facilities management, projects, EHS and security), site leadership and other business stakeholders to ensure effective communication.
- Identify innovation opportunities or process improvements to provide either cost savings or productivity increases to the business.
What we need from you:
- Experience working within Facilities Management, ideally soft services.
- Experience of managing/supervising a team.
- Account management, multi-site and budget control experience would be beneficial.
- Facilities Management / CIWM qualifications are advantageous.
- Strong written and verbal communication skills with experience of liaising with a variety of different stakeholders.
- Attention to detail.
Soft Services Operations Manager in Eye employer: Lab
Contact Detail:
Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Operations Manager in Eye
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management world. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Labcorp and its soft services. Understand their operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Showcase your supervisory skills! Be ready to discuss specific examples of how you've led teams and improved processes in your previous roles. This is key for a Soft Services Operations Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Labcorp team.
We think you need these skills to ace Soft Services Operations Manager in Eye
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Soft Services Operations Manager role. Highlight your experience in facilities management and any supervisory roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Labcorp. Share specific examples of your past achievements in soft services and how they relate to the job description.
Show Off Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and concise. We love a well-structured application that showcases your attention to detail and ability to liaise with different stakeholders.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Labcorp and our values.
How to prepare for a job interview at Lab
✨Know Your Soft Services Inside Out
Make sure you brush up on your knowledge of soft services and facilities management. Be ready to discuss specific examples from your past experience that demonstrate your ability to manage teams and ensure compliance with service standards.
✨Showcase Your Leadership Skills
Prepare to talk about your supervisory experience. Think of situations where you successfully led a team, resolved conflicts, or improved processes. Highlight how your leadership style aligns with the collaborative approach Labcorp values.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities of the Soft Services Operations Manager role. Be prepared to discuss how you would develop service lines and manage contractors effectively, ensuring quality and compliance across multiple sites.
✨Communicate Clearly and Confidently
Since strong communication skills are essential, practice articulating your thoughts clearly. Prepare for questions about how you would liaise with various stakeholders and ensure effective communication within the team and across departments.
