At a Glance
- Tasks: Support student engagement and enhance the overall student experience at LAAT.
- Company: Join the London Academy for Applied Technology, a leader in practical education.
- Benefits: Gain valuable experience, develop skills, and contribute to a vibrant student community.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Be a key player in shaping student experiences and fostering a supportive learning environment.
- Qualifications: Experience in student support or administration, strong communication skills, and teamwork.
The predicted salary is between 26348 - 32203 £ per year.
- LONDON ACADEMY FOR APPLIED TECHNOLOGY | Full time
- Student Experience Assistant
- London, United Kingdom | Posted on 08/12/2026
At London Academy for Applied Technology (LAAT), our mission is to equip learners with practical skills and industry-focused knowledge that bridge the gap between education and employment.
We are dedicated to nurturing the next generation of leaders and innovators by delivering high-quality, flexible, and relevant learning experiences.
Job Description
- Student Experience Assistant
- London Academy for Applied Technology (LAAT)
- (Partner Institution of Plymouth Marjon University)
- Job Purpose
The Student Experience Assistant supports the delivery and enhancement of the student experience at LAAT, working under the guidance of the Student Experience Lead.
Main Duties & Responsibilities
- 1. Student Voice & Committee Support
- Support the coordination and administration of the Student Voice Committee, Student Interest Panel, and Student Interest Committee.
- o Monthly operational meetings
- o Quarterly strategic review meetings
- Prepare agendas, take minutes, and track action points to ensure timely follow up.
- Support the recruitment and engagement of Class Representatives (CRs).
- Maintain effective communication between students, academic staff, and senior management.
- Assist in merging weekly student voice updates into institutional reporting meetings.
- Support the planning and delivery of induction, orientation, and transition activities.
- Assist in organising student-led clubs, societies, and engagement initiatives.
- Encourage student participation in enrichment activities and community building events.
- Work collaboratively with academic staff to promote an inclusive and engaging learning environment.
- 3. Student Support & Guidance
- Provide first-line support to students raising queries or concerns, referring complex matters to the Student Experience Lead where appropriate.
- Liaise with academic staff and support services to assist in resolving student issues.
- Support early identification of students requiring additional academic or pastoral assistance.
- Maintain confidentiality when handling sensitive student matters.
• Assist in collecting and collating student feedback from
- Module evaluations
- Informal student feedback channels
- Identify emerging themes and escalation key issues to the Student Experience Lead.
- Support action planning and communication of outcomes back to students
- 5. Partnership & Compliance Support
- Assist in ensuring student experience processes align with partnership standards set by Plymouth Marjon University.
- Support documentation and reporting required for quality assurance and Office for Students (OFS) preparation.
- Contribute to data collection relating to attendance, engagement, and student satisfaction metrics.
- 6. Communication & Information Management
- Update student communications through appropriate platforms (e. g., VLE, email notices, internal systems).
- Support clear dissemination of academic regulations, institutional policies, and event information.
- Maintain accurate records of meetings, activities, and student engagement initiatives.
Requirements
Person Specification
- Experience in student-facing or administrative role within education.
- Strong organisational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to work collaboratively within a team and under guidance.
- Experience in event or meeting coordination.
- Ability to handle confidential and sensitive information professionally.
- Experience within Higher Education.
- Understanding of student voice structures and committee processes.
- Awareness of UK Higher Education regulatory frameworks (e. g., Of S).
- Experience working within a partnership provision environment.
- #J-18808-Ljbffr
Student Experience Assistant employer: LAAT
At the London Academy for Applied Technology, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive environment that encourages innovation and collaboration. Located in the heart of London, we offer a dynamic workplace where you can make a meaningful impact on students' lives while enjoying the benefits of working within a prestigious educational institution.
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Assistant
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like LAAT looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Student Experience Assistant at LAAT, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Student Experience Assistant
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at LAAT, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of LAAT and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at LAAT
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that LAAT might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at LAAT.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
