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For Companies At a Glance
- Tasks: Drive sales by providing exceptional customer service and building lasting relationships.
- Company: Join La-Z-Boy, a leader in comfort and innovation with a family-oriented culture.
- Benefits: Earn competitive pay, health insurance, paid vacation, and 401k with company match.
- Why this job: Transform lives through comfort while earning great commissions and developing your sales skills.
- Qualifications: Previous sales experience preferred; strong communication and teamwork skills are essential.
- Other info: Dynamic work environment with opportunities for growth and training.
The predicted salary is between 40000 - 56000 £ per year.
Overview
Join to apply for the Full Time Sales Associate role at La-Z-Boy Incorporated. Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary
Join our dynamic team and embark on a rewarding career where your ambition drives your success. Our Professional Sales Representatives earn on average $65K+ annually. Competitive earnings potential includes an hourly base wage plus uncapped commissions on all written sales. The role is responsible for creating sales using exceptional customer service and knowledge of the La-Z-Boy selling process, products and services, and for developing long-term customer relationships that lead to increased sales and profitability. Training Pay: $16 per hour for 2-6 weeks (no commissions; base rate varies by location). Average Annual Earnings After Training: $50,000 – $70,000+ (base and commission).
Key Responsibilities
- Contribute to store sales goals by selling furniture, accessories and services offered by La-Z-Boy
- Promote the Design program and assist the Designer to achieve Design program sales goals
- Consistently execute the La-Z-Boy selling process and provide a favorable customer experience
- Develop and utilize sales skills including approach, rapport building, needs discovery, presentations, handling objections, closing, follow-up, after-sale service
- Maximize store promotions, marketing initiatives, and grassroots programs
- Maintain strong knowledge of features and benefits of existing and new product lines
Design Program
- Schedule professional home consultations to present customized room designs and installation service benefits
- Support the design process following established guidelines
- Support design-related functions in the store
Customer Focus
- Provide the highest level of customer service to all current and future customers
- Ensure an informative and positive experience by using product knowledge and the company selling process
- Use tools to ensure customer satisfaction and future follow-up
- Make sound business decisions to deliver customer satisfaction and promote teamwork
- Respond promptly to phone calls and emails; assist in handling issues or complaints with appropriate solutions
People
- Maintain positive working relationships with store staff
- Assist in training and coaching new peers on product knowledge and selling skills
- Promote a culture of sales and service
Operational Excellence
- Maintain visual appearance of the store and displays; manage product tagging and catalogs
- Accurately complete order information, deposits, fees, and customer records; manage payments and deliveries
- Complete daily system logs and uphold company standards, product knowledge, and processes
- Schedule deliveries with customers and handle store opening/closing duties
Minimum Requirements
- High School Diploma or equivalent
- Previous selling experience and ability to close a sale strongly preferred
- Excellent communication, customer service, and organizational skills
- Strong interpersonal skills to build rapport and influence
- Demonstrated persuasion and negotiation skills
- Ability to manage time and conflicting priorities
- Ability to work collaboratively as part of a team
- Ability to work the schedule dictated by business needs, including evenings, weekends and holidays
- Initiative to meet goals and motivated to achieve more
- Strong attention to detail
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Preferred Requirements
- Bachelor’s degree in Business or a related field
Compensation and Hours
Weekly Hours: 40
- Training Pay: $16 per hour for 2-6 weeks (no commission)
- Average Annual Earnings After Training: $50,000 – $70,000 (base and commission)
- Total Compensation Range: $22,880 – $80,000+ (will not pay less than state/local minimum wage requirements)
Post-Training Pay: Base Pay $13/hour (varies by store); Commission: UNCAPPED on written sales. Commission structure includes 1-6% monthly sales based on achievement with higher percentages as goals are met, with potential annual income around $66,000 depending on mix of Design sales.
Benefits and Equal Opportunity
- Health Insurance, Dental and Vision Insurance
- Paid Vacation
- 401k with company match
- Paid training
- Employee Assistance Program (EAP) with access to confidential counseling and resources
La-Z-Boy Incorporated is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Reasonable accommodations for applicants with disabilities are available by emailing recruiting@la-z-boy.com or calling 734-242-1444.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Furniture and Home Furnishings Manufacturing
We invite you to explore the exciting opportunities available. Referrals increase your chances of interviewing at La-Z-Boy Incorporated by 2x.
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Sales Consultant – La-Z-Boy Furniture Galleries employer: La-Z-Boy Incorporated
Contact Detail:
La-Z-Boy Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant – La-Z-Boy Furniture Galleries
✨Tip Number 1
Get to know the company inside out! Research La-Z-Boy's products, values, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Highlight your customer service skills and how you can contribute to their sales goals. Remember, confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which doubles your chances of landing that interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Consultant – La-Z-Boy Furniture Galleries
Some tips for your application 🫡
Show Your Passion for Comfort: When writing your application, let your enthusiasm for comfort and customer service shine through. We want to see how you can contribute to our mission of transforming lives with our products!
Tailor Your Experience: Make sure to highlight any previous sales experience or customer service roles you've had. We love seeing how your skills align with what we do at La-Z-Boy, so don’t hold back on those relevant achievements!
Be Personable: Remember, we’re all about building relationships! Use a friendly tone in your application to show us that you’re not just a great salesperson, but also someone who can connect with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at La-Z-Boy!
How to prepare for a job interview at La-Z-Boy Incorporated
✨Know Your Products
Before the interview, make sure you have a solid understanding of La-Z-Boy's product range. Familiarise yourself with their features and benefits, as well as any current promotions. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully closed deals in the past. Use specific examples that highlight your ability to build rapport, handle objections, and follow up with customers. This is your chance to demonstrate that you can drive sales for La-Z-Boy.
✨Emphasise Customer Service
La-Z-Boy values exceptional customer service, so be ready to share instances where you've gone above and beyond for customers. Discuss how you ensure a positive experience and how you handle complaints or issues effectively. This will show that you align with their customer-focused culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role, team dynamics, or company culture. This shows your genuine interest in the position and helps you determine if La-Z-Boy is the right fit for you. Plus, it leaves a lasting impression!
