At a Glance
- Tasks: Deliver personalised luxury skincare services and build lasting client relationships.
- Company: Join La Prairie at John Lewis, a renowned Swiss luxury brand.
- Benefits: Competitive salary, generous holiday, product discounts, and pension scheme.
- Other info: Exciting opportunities for career growth and professional development.
- Why this job: Be a Maison Ambassador and make a real impact in the beauty industry.
- Qualifications: Retail experience, passion for beauty, and strong interpersonal skills.
The predicted salary is between 24300 - 29700 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter in John Lewis might be of interest to you.
As full time La Prairie Beauty Consultant (working 5 days a week), you will be our Maison Ambassador.
Ensuring a truly exceptional, personalised luxury skincare service.
You will build meaningful, long-lasting relationships with our discerning clients, create carefully curated experiences, and embody the highest standards of elegance and etiquette.
The key responsibilities for this role include but are not limited to the following:
Main Accountabilities
- Make informed business decisions aligned with brand values and ambitions.
- Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
- Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
- Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
- Create deep client connections, understanding individual needs to build trust and loyalty.
- Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
- Engage and nurture relationships through La Prairie’s clienteling tools and systems.
- Demonstrate expert product knowledge, confidently conveying the brand’s heritage, scientific innovation, and skincare benefits.
- Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
- Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.
Qualifications
- Strong retail background with a track record of achieving results.
- A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
- Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
- Strong business acumen with the ability to drive sales and exceed targets.
- Confidence in networking within the store to create new business opportunities.
- A collaborative team player, contributing positively to a diverse and high-performing team.
- NVQ Level 3 in Beauty Therapy (desired)
- Mandarin Speaking (desired but not essential)
In return, La Prairie offers
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro-rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years’ service
- Gratis of new launches
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
Beauty Consultant in London employer: LA PRAIRIE
La Prairie is an exceptional employer that values its employees by fostering a dynamic work culture in the heart of Birmingham. With a focus on professional growth, team collaboration, and a commitment to excellence in luxury retail, employees enjoy competitive salaries, generous holiday allocations, and exclusive discounts, making it a rewarding place to build a career in beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Consultant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like LA PRAIRIE, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LA PRAIRIE!
We think you need these skills to ace Beauty Consultant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LA PRAIRIE, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LA PRAIRIE and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LA PRAIRIE that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LA PRAIRIE
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
