At a Glance
- Tasks: Lead luxury skincare sales and manage in-store teams to exceed performance targets.
- Company: Join La Prairie, a prestigious brand known for luxury beauty and exceptional customer experiences.
- Benefits: Enjoy competitive salary, 33 holiday days, ongoing training, and free product launches.
- Why this job: Be part of a dynamic team driving retail growth in a globally recognised brand.
- Qualifications: Passion for luxury beauty, team management experience, and strong communication skills required.
- Other info: Positions available for key London flagship stores in early 2025.
The predicted salary is between 36000 - 60000 Β£ per year.
Are you passionate about luxury skincare, and exceptional customer experience? We\βre hiring!
Due to an expansion, La Prairie are looking for dynamic Business Managers for key London flagship stores in early 2025. We would love to hear from candidates who are considering their next move in luxury beauty and would like to be considered for any future Business Manager vacancies.
Our Business Managers have varied roles, with specific responsibility for achieving and maximising the accounts retail performance and delivering key performance indicators.
The Key Accountabilities of the role include the following:
Business Planning:
Contribute to define the weekly sales Targets (market and by store level) as well as LE updates with rationale behind the proposal
Drive retail growth at counter by developing or reviewing business plans and event activities, share twice a year every months detailed view on the plans
To identify new opportunities and ideas to drive sales within brand parameters and tools and evaluate effectiveness
Be the leader and owner of the performance in respective area, feed management with regular and valuable insights on the performance and corrective actions, be responsible of the quality of the weekly performance sharing by door to ensure insights and impactful corrective actions
Ensure 100% compliance and accuracy of all sales reporting data including IPPOS and clientelling
Developing, motivating performance of in store teams:
To effectively manage our BAβs to ensure collaboration and field work as per guidelines and brand needs (practice, behavior with colleagues and clients, respect of grooming guidelines, etc) and when necessary working in partnership with RSM manager.
Create and motivate strong in store teams that work together to at least meet -ideally exceed KPIs targets-
Through regular assessment of KPIβs in partnership with the Retail coach identify ongoing needs and develop our sell out service, and improve performance
Implementation of Company marketing and merchandising program:
Follow up the execution of in-store marketing activity, be the guardians of the implementation as per brand guidelines and strategy
Ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness
Managing store relationships and communication:
Undertake and record regular business meetings with retailer department/store managers, present business strategy updates including promotional programs and review consultant performance
To find appropriate local opportunities for Events, additional sites, and personal shopping spaces
Applicants for these positions should be able to demonstrate the following skills & experience:
Passionate about luxury beauty and excpetional service
Have experience of working in the luxury industry in beauty
Experience of managing a team, leading by example, providing clear and honest feedback to ensure the team exceeds expectations
Driven to exceed KPI\βs and motivated by achievement of self and team
Dedicated to delivering a memorable customer experience
Strong communication and interpersonal skills
In return, La Prairie offers:
A competitive salary and discretionary bonus scheme
33 holiday days (including bank holidays, this will be pro-rata to your working days)
Generous product allocation & discount
A collaborative, dynamic work envirnoment
Ongoing training to enhance your expertise
Opportunties for growth in a globally recognised brand
A free product to try every time there is a new launch
Contributory pension scheme β 5% employer contribution
Business Manager, London Area employer: LA PRAIRIE
Contact Detail:
LA PRAIRIE Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Business Manager, London Area
β¨Tip Number 1
Familiarise yourself with La Prairie's brand values and product offerings. Understanding their luxury skincare line and customer experience philosophy will help you align your passion with their expectations during interviews.
β¨Tip Number 2
Network within the luxury beauty industry, especially with professionals who have experience at La Prairie or similar brands. Attend industry events or connect on platforms like LinkedIn to gain insights and potentially get referrals.
β¨Tip Number 3
Prepare to discuss specific examples of how you've driven retail growth and exceeded KPIs in previous roles. Highlight your leadership skills and ability to motivate teams, as these are crucial for the Business Manager position.
β¨Tip Number 4
Stay updated on current trends in the luxury beauty market. Being knowledgeable about competitors and emerging trends will demonstrate your commitment to the industry and your proactive approach to business management.
We think you need these skills to ace Business Manager, London Area
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in the luxury beauty industry. Emphasise your achievements in sales performance, team management, and customer service to align with the key accountabilities of the Business Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury skincare and exceptional customer experience. Use specific examples from your past roles to demonstrate how you have driven retail growth and exceeded KPIs.
Highlight Leadership Skills: In your application, focus on your experience managing teams. Provide examples of how you've motivated staff, improved performance, and created a collaborative work environment, as these are crucial for the Business Manager position.
Showcase Communication Skills: Since strong communication is essential for this role, ensure your application reflects your interpersonal skills. Mention any experience you have in conducting business meetings or presenting strategies, as this will resonate well with the hiring team.
How to prepare for a job interview at LA PRAIRIE
β¨Show Your Passion for Luxury Beauty
Make sure to express your enthusiasm for luxury skincare and exceptional customer service during the interview. Share personal experiences or stories that highlight your passion for the industry, as this will resonate well with the interviewers.
β¨Demonstrate Leadership Skills
Since the role involves managing a team, be prepared to discuss your leadership style. Provide examples of how you've successfully motivated teams in the past, and how you plan to lead by example to achieve KPIs.
β¨Prepare for Business Planning Questions
Familiarise yourself with business planning concepts and be ready to discuss how you would contribute to defining sales targets and driving retail growth. Think of specific strategies or ideas you could implement to enhance performance.
β¨Highlight Communication Skills
Strong communication is key in this role. Be ready to showcase your interpersonal skills by discussing how you've effectively communicated with team members and management in previous positions, especially in relation to performance insights and corrective actions.