At a Glance
- Tasks: Deliver personalised luxury skincare services and build lasting client relationships.
- Company: Join La Prairie at John Lewis, a renowned Swiss luxury brand.
- Benefits: Competitive salary, commission scheme, generous holiday, and product discounts.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Be a Maison Ambassador and make a real impact in the beauty industry.
- Qualifications: Retail experience, passion for beauty, and strong interpersonal skills.
The predicted salary is between 20250 - 24750 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter in John Lewis might be of interest to you.
As part time La Prairie Beauty Consultant (working 3 days a week), you will be our Maison Ambassador.
Ensuring a truly exceptional, personalised luxury skincare service.
You will build meaningful, long-lasting relationships with our discerning clients, create carefully curated experiences, and embody the highest standards of elegance and etiquette.
The key responsibilities for this role include but are not limited to the following:
Main Accountabilities
- Make informed business decisions aligned with brand values and ambitions.
- Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
- Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
- Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
- Create deep client connections, understanding individual needs to build trust and loyalty.
- Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
- Engage and nurture relationships through La Prairie's clienteling tools and systems.
- Demonstrate expert product knowledge, confidently conveying the brand’s heritage, scientific innovation, and skincare benefits.
- Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
- Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.
Qualifications
- Strong retail background with a track record of achieving results.
- A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
- Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
- Strong business acumen with the ability to drive sales and exceed targets.
- Confidence in networking within the store to create new business opportunities.
- A collaborative team player, contributing positively to a diverse and high-performing team.
- NVQ Level 3 in Beauty Therapy (desired)
- Mandarin Speaking (desired but not essential)
In return, La Prairie offers
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro-rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years' service
- Gratis of new launches
- Contributory pension scheme - 5% employer contribution
- Employee referral bonuses
- #J-18808-Ljbffr
Beauty Consultant - John Lewis Oxford Street, 3 Days Per Week employer: LA PRAIRIE
La Prairie is an exceptional employer that values its employees by fostering a dynamic work culture in the heart of Birmingham. With a focus on professional growth, team collaboration, and a commitment to excellence in luxury retail, employees enjoy competitive salaries, generous holiday allocations, and exclusive discounts, making it a rewarding place to build a career in beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Consultant - John Lewis Oxford Street, 3 Days Per Week
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including LA PRAIRIE, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Beauty Consultant - John Lewis Oxford Street, 3 Days Per Week
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like LA PRAIRIE that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at LA PRAIRIE will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about LA PRAIRIE and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at LA PRAIRIE
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at LA PRAIRIE, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at LA PRAIRIE!