Account Manager - Harvey Nichols Manchester
Account Manager - Harvey Nichols Manchester

Account Manager - Harvey Nichols Manchester

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the Manchester counter, drive sales, and enhance customer experiences.
  • Company: Join La Prairie, a luxury Swiss brand known for innovative skincare therapies.
  • Benefits: Enjoy a competitive salary, commission scheme, 33 holiday days, and a contributory pension.
  • Why this job: Be part of a dynamic team, connect with clients, and make a real impact in beauty.
  • Qualifications: NVQ level 3 in Beauty Therapy and a passion for luxury skincare required.
  • Other info: Opportunity to host events and utilise a beauty room for client consultations.

The predicted salary is between 28800 - 43200 £ per year.

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies?

We are looking for an Account Manager to join our North Region. You will be responsible for managing our counter in Manchester. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account and will have the opportunity to make new connections in Manchester whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations.

Main responsibilities

To achieve sales by using La Prairie’s selling and Training guidelines:

  • Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
  • Traffic stop daily in store to recruit prospective clients to your business
  • Invite every customer to sit down and have a skincare consultation: listening and identifying the customers\’ needs
  • Proactively organise external events to generate sales and recruiting new clients to your counter
  • Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments
  • Qualifications

    Applicants for this position must be able to demonstrate the following skills and experience:

  • NVQ level 3 in Beauty Therapy
  • Experience of providing high quality skincare treatments to clients
  • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
  • Strong retail experience
  • Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
  • Strong business acumen to drive sales and go beyond business objectives
  • Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
  • Ability to build relationships throughout the store to find new opportunities
  • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
  • In return, La Prairie offers:

  • A good salary with a new competitive commission scheme
  • 33 holiday days (including bank holidays) pro-rated based on working days
  • Generous product allocation & discount
  • Long Service Awards starting with 3 years’ service
  • Gratis of new launches
  • Contributory pension scheme – 5% employer contribution
  • Employee referral bonuses
  • Account Manager - Harvey Nichols Manchester employer: LA PRAIRIE

    La Prairie is an exceptional employer, offering a vibrant work culture in the heart of Manchester, where you can thrive as an Account Manager for a prestigious Swiss luxury brand. With a competitive salary, generous holiday allowance, and opportunities for professional growth, you will be empowered to build meaningful relationships with clients while delivering outstanding service. Join us to not only enhance your career but also to be part of a team that values excellence and innovation in the beauty industry.
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    Contact Detail:

    LA PRAIRIE Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Account Manager - Harvey Nichols Manchester

    ✨Tip Number 1

    Familiarise yourself with La Prairie's product range and their unique selling points. Understanding the brand's ethos and how their products stand out in the luxury skincare market will help you engage effectively with potential clients.

    ✨Tip Number 2

    Network within the Manchester beauty community. Attend local beauty events or workshops to meet potential clients and industry professionals. Building relationships in person can significantly enhance your chances of success in this role.

    ✨Tip Number 3

    Prepare to showcase your exceptional service mindset during interviews. Think of specific examples where you've gone above and beyond for clients, as this will demonstrate your commitment to providing outstanding customer experiences.

    ✨Tip Number 4

    Highlight your ability to work collaboratively within a team. Be ready to discuss how you've contributed to team success in previous roles, as this position requires strong teamwork to achieve sales targets and enhance the overall customer experience.

    We think you need these skills to ace Account Manager - Harvey Nichols Manchester

    Sales Management
    Customer Relationship Management
    Skincare Knowledge
    Exceptional Customer Service
    Business Acumen
    Interpersonal Skills
    Event Planning
    Team Collaboration
    Communication Skills
    Problem-Solving Skills
    Attention to Detail
    Networking Skills
    Passion for Beauty and Skincare

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy and sales. Emphasise any previous roles where you managed accounts or provided exceptional customer service, as these are key for the Account Manager position.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and luxury brands. Mention specific experiences that demonstrate your ability to achieve sales targets and build client relationships, aligning with La Prairie's values.

    Showcase Your Skills: Clearly outline your NVQ level 3 in Beauty Therapy and any other relevant qualifications. Highlight your exceptional service mindset and business acumen, as these are crucial for driving sales and enhancing customer experiences.

    Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the role. This shows initiative and can help keep your application top of mind for the hiring team.

    How to prepare for a job interview at LA PRAIRIE

    ✨Know the Brand Inside Out

    Before your interview, make sure you research La Prairie thoroughly. Understand their products, values, and what sets them apart in the luxury skincare market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.

    ✨Showcase Your Sales Skills

    Prepare to discuss specific examples of how you've achieved sales targets in previous roles. Highlight your ability to create outreach opportunities and build relationships with clients, as these are crucial for the Account Manager position.

    ✨Demonstrate Exceptional Customer Service

    Be ready to share instances where you've gone above and beyond for a customer. La Prairie values an exceptional service mindset, so illustrate how you listen to clients' needs and provide tailored solutions.

    ✨Engage with Your Interviewers

    During the interview, make sure to engage with your interviewers by asking insightful questions about the role and the company. This shows your genuine interest and helps you assess if the company culture aligns with your values.

    Account Manager - Harvey Nichols Manchester
    LA PRAIRIE
    Location: Manchester
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    • Account Manager - Harvey Nichols Manchester

      Manchester
      Full-Time
      28800 - 43200 £ / year (est.)
    • L

      LA PRAIRIE

      50-100
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